
Territory Account Manager - San Jose
GlaxoSmithKline, San Jose, CA, United States
Site Name: USA - California - San Jose
Posted Date: Apr 7 2026
ViiV Healthcare is a global specialty HIV company, the only one that is 100% focused on researching and delivering new medicines for people living with, and at risk of, HIV. ViiV Healthcare is highly mission-driven in our unrelenting commitment to being a trusted partner for all people living with and affected by HIV. Our aim is to think, act, and connect differently through a focus on education for the prevention and treatment for HIV. We go to extraordinary lengths to deliver breakthroughs in prevention, treatments, care solutions and communities, and we support sustainable community programs and improving access to care. We are fully committed to push through every challenge until HIV/AIDS is eradicated. We offer the largest portfolio of HIV medicines and continue to cater for the widest possible range of needs in response to the HIV epidemic.
We are aware of how much is at stake for those at-risk or affected by HIV and we show up every day 100% committed to the patients. Our work culture is fast-paced, diverse, inclusive, competitive, and caring. We are not just somewhere to work – we are a place to belong and a team hungry to make a difference.
While we have been improving lives of HIV patients for 30 years, this is an exciting time to be at ViiV Healthcare as we evaluate novel approaches to treatment and prevention that could further reduce the impact of HIV on individuals and communities.
Position ViiV Healthcare is seeking an experienced, results-driven professional in Specialty Sales for the position of Territory Account Manager (TAM) on the long-acting HIV Prevention Sales team. The role requires thriving in a fast-paced, complex environment, collaborating with healthcare professionals to adopt a new approach to HIV prevention, cross-functional partnership, and adaptability in a launch context. The candidate should have experience developing strategic business plans with measurable objectives aligned to territory and account goals. Outcomes include selling to health care professionals, servicing accounts, and aligning with ViiV Healthcare's mission of leaving no person with HIV behind. This will be achieved through delivering results against business objectives within an integrated account management framework in a buy-and-bill treatment model setup.)
This role offers the opportunity to lead key activities to progress your career; responsibilities include the following:
Responsibilities Deliver Results Through Exceptional Sales and Service
Identify, target, and win new business by influencing HCPs to adopt a new approach to HIV treatment
Engage with HCPs, nurses, staff, and administrators to understand clinical, organizational, and financial challenges and opportunities within target accounts
Leverage data analytics, business acumen, and market expertise to identify high-priority prospects
Prepare and execute business plans tailored to the needs of each customer to help HCPs scale their treatment model to reach more patients
Coordinate with cross-functional team members (e.g., Clinical Nurse Educators and Field Reimbursement Managers) to deliver an integrated product experience
Maintain a portfolio-based selling mindset and ensure cohesive communication within the team and with customers
Provide exceptional customer service by proactively addressing HCP problems, needs and requests
Deliver and adapt execution plans to achieve performance goals and objectives using KPIs and scalable solutions
Develop and foster external relationships with key influential customers and thought leaders
Compliance, Accountabilities, and Values Based Culture
Act in ways consistent with ViiV's culture, expectations, and values
Be an agent of change by embracing ambiguity in a launch environment and viewing setbacks as opportunities to learn
Escalate issues and risks when needed; demonstrate courage by speaking up
Understand and follow key compliance and regulatory guidelines
Basic Qualifications BA/BS degree
5+ years of pharmaceutical sales experience
3+ years of specialty experience
Ability to travel domestically as necessary, with overnight travel possibly required; majority in market
Valid Driver's License
Preferred Qualifications Degree in Business, Marketing, or Life Sciences
Strong planning and organizational skills, analytical ability, business acumen, decision-making ability, and problem-solving skills
Experience influencing and collaborating cross-functionally in a matrixed environment
Excellent written and oral communication skills
Experience in sales success in complex market access scenarios
Experience working with HCPs to procure, manage, and administer cold chain treatment products
Knowledge of the HIV treatment and/or prevention markets
Spanish bilingual preferred but not required
Experience partnering cross-functionally within an integrated account team model
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The US annual base salary for new hires ranges from $145,500 to $242,500, depending on location, skills, experience, and market rate. This position offers an annual bonus and eligibility for a long-term incentive program. Available benefits include health care and other insurance, retirement benefits, paid holidays, vacation, and paid caregiver/parental and medical leave. Salary ranges may be discussed during the recruitment process if not displayed for a specific country.
Please visit the GSK US Benefits Summary to learn more about the comprehensive benefits program ViiV offers US employees. All ViiV employees receive the same benefits options as GSK employees.
Why Us? At ViiV Healthcare, we will not rest until we leave no person living with HIV behind. We are the only pharmaceutical company solely focused on combating, preventing, and eradicating HIV and AIDS. We are guided by our mission to leave no person living with HIV behind and to help end the HIV epidemic. We are part of the GSK family and share in the resources and benefits that come with that relationship. We strive for an inclusive culture and believe diversity strengthens our work and impact.
If you require an accommodation or assistance to apply, please contact us at usrecruitment.adjustments@gsk.com.
ViiV is an Equal Opportunity Employer. We ensure equal consideration for employment regardless of race, color, religion, sex, pregnancy, gender identity, sexual orientation, parental status, national origin, age, disability, genetic information, military service, or any other basis prohibited by law.
Important notice to Employment businesses/ Agencies
ViiV does not accept referrals from employment businesses or agencies without prior written authorization. For more information, see the policy on referrals.
For compliance with U.S. transparency requirements, ViiV may need to report expenses to candidates during interviews where applicable.
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