Global Account Manager

Fastmarkets is an industry-leading price-reporting agency (PRA) and information provider for global commodities, providing price data, news, analytics and events for the agriculture, forest products, metals and mining and new‑generation energy markets. Fastmarkets' data is critical for customers seeking to understand and predict dynamic, sometimes opaque markets, enabling trading and risk management. Fastmarkets is a global business with a history dating back to 1865 and is built on trust and deep market knowledge. It has more than 700 employees spread across global locations in the UK, US, China, India, Singapore, Brazil, Belgium, Bulgaria, Finland and beyond. Job Description The role involves establishing and managing strategic relationships with global customers, facilitating their transition to Enterprise licensing. The successful candidate will develop and propose tailored solutions that align with business priorities, fostering long‑term commercial partnerships that reduce churn, improve cross‑sell and drive scalable growth over the next 3 to 5 years. Principal Accountabilities Account Management – Build and maintain strategic relationships with large global clients, focusing on their enterprise‑wide needs. Revenue Growth – Implement strategies to transition clients from traditional models to enterprise‑wide licensing, aiming for sustainable growth through long‑term agreements. Enterprise Opportunity Planning – Develop and execute comprehensive enterprise opportunity plans that address the global scale of the client’s business. Customer Satisfaction and Retention – Ensure successful adoption of enterprise licensing models by delivering an enhanced customer experience tailored to each client. Cross‑functional Collaboration – Work closely with colleagues across Customer Success, Editorial, and Analyst teams to develop and execute ongoing account reviews. Market and Industry Insight – Leverage a deep understanding of global industry trends, competitive landscapes, and evolving needs of large enterprises to offer proactive solutions. Performance Reporting and Optimisation – Track and report on enterprise‑level KPIs to continuously improve account strategies. Contract Negotiation – Lead complex negotiations focused on transitioning clients to enterprise‑wide agreements. Engagement and Strategic Alignment – Facilitate engagement and alignment between Fastmarkets' stakeholders and client stakeholders. Leadership and Role Modelling – Demonstrate leadership by setting high standards for collaboration, customer engagement, and performance. Key Interfaces Clients and Stakeholders – Engage directly with senior stakeholders across global accounts. Sales Team – Align on enterprise account strategies and coordinate revenue growth. Marketing Team – Collaborate to optimise demand generation within the existing customer base. Product Development and Management – Provide client feedback to inform product roadmaps. Editorial and Pricing Development – Partner to drive product adoption at the enterprise level. Customer Success Team – Ensure seamless onboarding and ongoing engagement. Finance and Legal Teams – Manage contract negotiations and compliance. Operations and Support Teams – Coordinate to ensure smooth implementation and support. Qualifications We recruit talented, dynamic people with diverse backgrounds united by a belief in providing the world’s leading price reporting, events, and intelligence service. We’re proud to be an equal opportunities employer and are committed to creating a fully inclusive workplace. Knowledge, Experience and Skills Industry Expertise – In‑depth understanding of commodities markets. Account Management Principles – Knowledge of best practices in account management and client engagement. Market Analysis – Ability to analyse market data to inform strategies. Product Knowledge – Familiarity with PRA products and services. Experience Account Management – Proven experience managing high‑value B2B accounts with a track record of revenue growth. Sales Performance – Success exceeding sales targets with a focus on strategic account management. Cross‑functional Collaboration – Experience working with sales, marketing, product, and customer success teams. Client Engagement – History of engaging senior executives and communicating value propositions. Skills Communication – Excellent verbal and written skills. Negotiation – Strong negotiation skills for contracts and pricing agreements. Analytical Thinking – Proficient in analysing data and market trends. Problem‑Solving – Strong problem‑solving skills for tailored solutions. Leadership – Ability to inspire collaboration and high performance. Adaptability – Flexibility to adjust strategies based on changing needs. Personal Attributes Principled Performer – High performance with unwavering integrity. Coachability – Willingness to learn and embrace feedback. Positivity & Resilience – Positive attitude and perseverance. Resourcefulness – Proactive problem‑solving and creative solutions. Adaptability – Thrives in changing environments. Natural Curiosity – Genuine desire to understand customer challenges. Exceptional Standards – Commitment to delivering high quality results. Location This position is available to applicants based in Illinois, Massachusetts, New York, and Texas. If the role is listed as remote, candidates may work from these states. #J-18808-Ljbffr