Global Account Manager
Edwards Vacuum LLC, Hillsboro, OR, United States
Position Summary
As a Global Account Manager , you will be close to our customers, driving strategic growth and nurturing relationships with our key accounts. Your mission is to provide technical, business, and service support and ensure exceptional customer satisfaction. By joining our team, you will contribute significantly to the future of our business. You will report to the Business Line Manager, SUN.
Responsibilities
Acts as primary point of contact for the Edwards Capital Equipment Development (CED) commodity manager at customer site.
Problem resolution and customer service: resolve issues, ensuring customers receive exceptional service and support.
Client retention and growth: execute client retention and growth plans, developing strategies for profitable business relationships.
Market analysis and reporting: review and report on customer retention, business opportunities, and market trends.
Coordinates regular reviews between Edwards Sr. Management and appropriate contacts within key account's CED group.
Ensures all quotations
ew business discussions with Intel align with Edwards Corporate goals and the overall account strategy for Edwards Key Account Team. Qualifications Bachelor's Degree level education in a technical discipline; Master's Degree is preferred in Engineering or Business. 5 years of experience in the semiconductor field and 5 years managing a global team or global project. People Management Experience. Customer Negotiation Experience. Ability to work across multiple functions and teams in developing environments. Strong attention to detail, along with strong communication skills. Must be authorized to work in the U.S. (If an employee from another country applies, they will be hired on Local Plus terms and conditions with initial relocation assistance and some international benefits). Benefits Benefits and Perks: Enjoy a benefits package including health and wellness programs, retirement savings, and employee assistance. Strong retirement 401(k) plan with matching. Paid family leave, health paternity/maternity leave, and other benefits for a healthy work-life balance. Growth Opportunities: Access global training, mentorship, and career progression pathways to achieve your professional goals. Individual learning opportunities, worldwide job opportunities, and technical training from our academy. Location & Working Arrangement This role offers a hybrid working arrangement, allowing you to split your time between working remotely and being on-site 3-4 days a week at our Customer Center Edwards North America in Hillsboro, OR. Equal Opportunity Employer Edwards Company considers for employment and hires qualified candidates without regard to race, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. No person shall be denied the equal protection of the laws of this state or any subdivision thereof. No person shall, because of race, color, ethnicity, national origin, age, disability, creed, religion, or sex, including sexual orientation, gender identity, gender expression, pregnancy, pregnancy outcomes, and reproductive healthcare and autonomy, be subjected to any discrimination in their civil rights by any other person or by any firm, corporation, or institution, or by the state or any agency or subdivision of the state, pursuant to law. For more information about Edwards visit our website: www.edwardsvacuum.com. A division of Atlas Copco. #J-18808-Ljbffr
ew business discussions with Intel align with Edwards Corporate goals and the overall account strategy for Edwards Key Account Team. Qualifications Bachelor's Degree level education in a technical discipline; Master's Degree is preferred in Engineering or Business. 5 years of experience in the semiconductor field and 5 years managing a global team or global project. People Management Experience. Customer Negotiation Experience. Ability to work across multiple functions and teams in developing environments. Strong attention to detail, along with strong communication skills. Must be authorized to work in the U.S. (If an employee from another country applies, they will be hired on Local Plus terms and conditions with initial relocation assistance and some international benefits). Benefits Benefits and Perks: Enjoy a benefits package including health and wellness programs, retirement savings, and employee assistance. Strong retirement 401(k) plan with matching. Paid family leave, health paternity/maternity leave, and other benefits for a healthy work-life balance. Growth Opportunities: Access global training, mentorship, and career progression pathways to achieve your professional goals. Individual learning opportunities, worldwide job opportunities, and technical training from our academy. Location & Working Arrangement This role offers a hybrid working arrangement, allowing you to split your time between working remotely and being on-site 3-4 days a week at our Customer Center Edwards North America in Hillsboro, OR. Equal Opportunity Employer Edwards Company considers for employment and hires qualified candidates without regard to race, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. No person shall be denied the equal protection of the laws of this state or any subdivision thereof. No person shall, because of race, color, ethnicity, national origin, age, disability, creed, religion, or sex, including sexual orientation, gender identity, gender expression, pregnancy, pregnancy outcomes, and reproductive healthcare and autonomy, be subjected to any discrimination in their civil rights by any other person or by any firm, corporation, or institution, or by the state or any agency or subdivision of the state, pursuant to law. For more information about Edwards visit our website: www.edwardsvacuum.com. A division of Atlas Copco. #J-18808-Ljbffr