Business Development Rep

Overview POSITION: BUSINESS DEVELOPMENT REPRESENTATIVE Mid-level Full-time, hourly position. Based in downtown San Diego. The Business Development Representative contributes to the organization’s overall sales strategy with primary responsibility for managing training inquiries, warm leads, and selling NCRC’s training programs. This role handles incoming prospects while also executing outreach to high-value target accounts. A major aspect is responding to inquiries from marketing channels such as website forms, webinars and conference presentations. The role includes initial lead generation to securing qualified discovery meetings for the executive team. Reports to the Director of Operations and works closely with the Director of Operations, President, and the External Relations team. Responsibilities The primary role is to generate leads for the sale of NCRC training programs Manage all inbound training inquiries with immediate responses (within 5 minutes) Manage all warm leads (e.g., website downloads, presentations) Proactive outreach – cold calling, email sequences, and social selling to generate interest in NCRC training programs among prospects unfamiliar with the brand Minimum 50 outreach efforts per day Meet with supervisor and President/Director of External Relations on a regular weekly basis to review numbers and opportunities for improvement Research conferences and submit proposals for speaking engagements Represent NCRC publicly and effectively before a wide range of constituents and potential clients Ad-hoc duties as assigned Qualifications, Skills, and Experience Excellent written and oral English proficiency Minimum three years active sales experience Familiarity with culture, communication, and conflict resolution concepts and their role in an inclusive training model Self-directed with demonstrated sales, problem solving and analytical skills Proven ability to build and cultivate relationships and sales opportunities with organizations, companies, and individuals Experience with CRM systems (SalesOptima or similar, e.g., Salesforce) Education Four-year degree in Business or related field from an accredited college or university Work Environment Non-smoking, professional office environment Fast-paced with multi-level distractions Compensation Hourly rate range: $29-$33/hour depending on experience, plus incentives Health insurance, 401(k), PTO and holidays Downtown office with parking structure, partially paid parking Special Conditions Ability to work extended hours as needed Hybrid schedule with 3 in-office days and 2 remote days; in-office days at the NCRC downtown office. Schedule subject to change at any time Ability to attend all mandatory NCRC staff meetings and events More Information Headquartered in San Diego, NCRC’s work has reached across nine countries on four continents and into six Cabinet-level departments, touching thousands of people each year. We address some of society’s most intractable challenges by equipping individuals with strategic communication tools, so they can engage in constructive dialogue – even when the topics and situations are difficult. Company Description We provide the resources, training and expertise to help people, organizations and communities manage and solve conflicts, with civility. Built on the principle that every dispute has a solution, the National Conflict Resolution Center (NCRC) serves a variety of communities in both the public and private sectors — regionally, nationally and internationally. We address some of society’s most intractable challenges by equipping individuals with communication tools so they can engage in constructive dialogue - even on difficult topics. #J-18808-Ljbffr