Senior Account Manager - Hybrid/Minneapolis, MN or Omaha, NE

Overview Senior Account Manager, Commercial Insurance, Minneapolis/Omaha. Hybrid role based out of Minneapolis, MN or Omaha, NE. Responsibilities Partner with Account Executives on assigned book of business, manage day-to-day service processes and outputs, support a variety of strategic, client-facing initiatives, and run point on each client's renewal cycle, ensuring a positive and productive client experience. Facilitate timely and accurate flow of information between clients and account team members, keeping all parties informed. Handle client open items lists and respond to client ad-hoc requests. Gather and analyze data and draft elements of stewardship reports and other presentations tailored to the audience and circumstances. Actively support and monitor the renewal process, engaging with account team members as necessary. May draft quote comparisons and is responsible for saving down binders, policies, and endorsements. Serve as primary point of contact with Aon Client Services (ACS), coordinating activities of the client service team and ACS to ensure quality deliverables. Collaborate with Premium Accounting on client billing matters. Receive and handle routine and sophisticated coverage inquiries and endorsement requests. Serve as key client liaison for items such as certificates, auto IDs, location additions, invoices, workers' compensation posting notices, allocations, premium finance agreements, summaries of insurance, and policy transmittals. Monitor and follow-up on invoice generation, fee agreements, receivables, and collections; address and resolve problems. Provide guidance and mentoring to less senior account staff where applicable; delegate work to support staff and ACS as needed. Ensure tools are understood and used; perform related duties as assigned. Education and Experience 3+ years of commercial insurance experience preferred (personal lines transferable experience considered). Property & Casualty broker license required. High school diploma or equivalent required. Associates degree preferred. Pay Transparency The salary range for this position (intended for U.S. applicants) is $70,000 - $87,000 annually. The actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location. For positions in San Francisco and Los Angeles, we will consider qualified applicants with arrest and conviction records in accordance with local Fair Chance ordinances. Notes Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated for submitting a candidate, even if Aon hires that candidate. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Benefits Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including but not limited to: a 401(k) with employer contributions; employee stock purchase plan; potential long-term incentive awards; medical, dental and vision insurance; various leaves of absence; paid time off including 12 holidays, 15 days of paid vacation, paid sick leave as provided by state/local laws; short-term and optional long-term disability; health savings account and related reimbursement accounts; life insurance and dependent life/AD&D; optional personal insurance policies; adoption assistance; tuition assistance; commuter benefits; and an employee assistance program with free counseling sessions. Eligibility for benefits is governed by plan documents and policies. #LI-HYBRID #LI-MM2 #J-18808-Ljbffr