Account Manager, Advancement Marketing Services

Account Manager, Advancement Marketing Services Location: Washington, D.C. Number: 609343 Job Category: Professional Services Job Department: Enrollment Services Job Family: Partner Services Job Type: Full Time Level: Experienced The Account Manager serves as the day-to-day contact with college and university advancement or development professionals and is responsible for managing the execution of direct marketing campaigns designed to meet the institution’s fundraising objectives. The account manager works in cooperation with the account team, ensuring timely and accurate deployment of all marketing campaigns (paper and online). This hire may be based in Richmond, VA or Washington, D.C. Primary Responsibilities Develop and cultivate relationships with clients in collaboration with Strategic Leader (SL) that will include the following functions: Assist in leading meetings and conference calls with clients Define and lead clients to appropriate, cost-effective renewal and up-sell opportunities Develop proposals and written presentations for clients; participate in client presentation of the deliverables Present and lead clients to solid fundraising direct marketing strategies within the array of Advancement Marketing Services Collaborate with internal departments and oversee execution of direct marketing campaigns, including creative content, list and targeting, and client reporting/analysis Develop understanding of client goals and communicate goals to account team Own and execute administrative tasks daily in support of client marketing campaigns; coordinate and schedule meetings Basic Qualifications 2+ years experience managing client relationships or fundraising as a primary responsibility; direct response marketing, higher education and account management experience strongly preferred Proven customer service and communication skills Ability to stay organized and multi-task in a fast-paced environment with accelerating priorities Experience with Microsoft Office (Outlook, Word, Excel) Ideal Qualifications 2+ years experience in direct response marketing (especially in annual giving), higher education and account management experience strongly preferred Ability to listen, understand concerns, overcome resistances and follow through on resolutions Commitment to valuing diversity, practicing inclusive behaviors, and contributing to an equitable working and continual learning environment in support of EAB’s DE&I Promise Compensation The anticipated starting salary range for this role is $55,000 - $62,000 per year. Actual salary varies due to factors that may include but not be limited to relevant experience, skills, and location. At EAB, it is not typical for an individual to be hired at or near the top of the starting salary range for their role. This hire will additionally be eligible for discretionary bonus or incentive compensation. Variable compensation may depend on various factors, such as individual and organizational performance. Benefits Medical, dental, and vision insurance plans; dependents and domestic partners eligible 20+ days of PTO annually, in addition to paid firm and floating holidays Daytime leave policy for community service and flextime for fitness activities (up to 10 hours per month each) 401(k) retirement savings plan with annual discretionary company matching contribution Health savings account, healthcare and dependent care flexible spending account, and pre-tax commuter plans Employee assistance program with counseling services and resources available to all employees and immediate family Wellness programs including gym discounts, incentives to promote healthy living, and family access to the leading app for sleep, meditation, and relaxation Fertility treatment coverage and adoption or surrogacy assistance Paid parental leave with phase back to work program for birthing and non-birthing parents Access to milk shipping service to support nursing employees during business travel Discounted pet health insurance coverage for dog and cat family members Company-provided life, AD&D, and disability insurance Financial wellness resources and membership in a robust employee discount program Access to employee resource groups, merit-based advancement, and dynamic professional growth opportunities This opening is not eligible for visa sponsorship at this time; EAB will thus consider candidates who possess U.S. work authorization that does not require employment-based visa sponsorship now or in the future. To that end, EAB is an Equal Opportunity Employer, and we make employment decisions on the basis of qualifications, merit and business need. We don’t discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. #J-18808-Ljbffr