Account Manager Enterprise Sales

Location: This is a remote position; however, the role requires the candidate to be currently based in San Francisco. Role in a Nutshell: Master of Enterprise Expansion Your Accounts: Manage and grow a defined list of Tier 1, existing Enterprise accounts. Your Buyers: Deepen relationships with CTOs, VPs of Engineering, Heads of DevOps, and QA Directors across global business units. Your Strategy: Serve as the strategic quarterback who orchestrates Sales, Solutions Engineering, and Client Success to deliver a continuous, high‑touch, multi‑year growth strategy for your portfolio. This role reports to the Sales Manager / Director of Sales. Desired Experience We are looking for a senior Enterprise Account Executive with a proven track record of complex, strategic account expansion and revenue ownership in B2B SaaS or enterprise technology environments. B2B Enterprise SaaS sales experience, with experience in a farming / strategic account management / expansion‑focused role (or equivalent high‑velocity enterprise selling) Demonstrated success achieving and exceeding expansion, renewal, and net revenue retention targets within Enterprise accounts (Fortune 500 / Global 2000) Recent experience explicitly aligned to Account Management, Farming, Expansion, Upsell / Cross‑sell in complex, multi‑product SaaS environments Proven success managing and closing complex, multi‑threaded enterprise expansion deals with an Average Contract Value (ACV) of mid–high six figures or seven figures within existing accounts Product Focus (Preferred): Direct experience selling DevOps, Continuous Testing, Observability, Developer Tools, or technical Infrastructure platforms Willingness to travel as needed for strategic customer engagement Exceptional proficiency in relationship mapping, stakeholder management, executive‑level communication, ability to nurture and grow accounts over long cycles Bachelor's degree required; Engineering / Technology background or technical undergraduate degree strongly preferred What Will You Do? Account Ownership, Expansion & Lifecycle Expertise Own a portfolio of Tier 1 Enterprise customers with full accountability for long‑term revenue growth, retention, and expansion. Drive significant expansion revenue predominantly through cross‑selling, upselling, and securing multi‑year platform agreements to consistently achieve and exceed quarterly and annual expansion targets. Strategic Account Planning & Business Acumen Develop and execute comprehensive multi‑year account plans for your portfolio, identifying white space, mapping stakeholder influence, and quantifying expansion potential across different business units, geographies, and product lines. Executive & Technical Engagement Establish and maintain deep, trusted advisor relationships with C‑level and VP‑level executives (CTO, VP Engineering, VP DevOps, Head of QA) Engage customers through regular high‑touch interactions, including strategic onsite visits, executive business reviews (EBRs), and virtual QBRs, to strengthen relationships and accelerate account growth. Ensure predictable, on‑time renewals by reinforcing value, outcomes, and ROI well ahead of contract milestones. Identify and mitigate renewal or contraction risks in partnership with internal teams (CS, Product, Support), taking ownership of resolution and escalation when necessary. Operate Cross‑Functionally with Rigor & Discipline Act as the central point of ownership and orchestration across internal teams (Solutions Engineering, Client Success, Product, Marketing, Legal, Finance) to deliver seamless customer experiences and execute complex, multi‑phase deals. Maintain strong Salesforce hygiene and pipeline discipline to support accurate forecasting, deal visibility, and data‑driven decision‑making across Sales leadership. Leverage AI tools and sales technologies proactively to enhance sales strategy, efficiency, account intelligence, and customer engagement. In addition to your total compensation, you will be eligible for the following benefits, which will be governed by the Company policy. Market competitive Health Insurance plan Unlimited Time Off to ensure our people invest in their well‑being, to rest and rejuvenate, spend quality time with family and friends. Remote‑First work environment that allows our people to work from anywhere in the state of their residence. Remote‑First Benefit for home office setup, connectivity, accessories, co‑working spaces, wellbeing to ensure an amazing remote work experience #J-18808-Ljbffr