Technical Writer

Job Description:

• A Technical Writer who works with product development teams and will be responsible to prepare documentation for tasks to define roles and responsibilities, development processes and know-how to facilitate an efficient flow of work.

Responsibilities:

• Learning different aspects of the product development.
• Using learned aspects, creates process documents for performed tasks. Such as process description, work steps and inputs/outputs for given activities.
• Listening to identify tasks, who is responsible and generalizing these to an overall task list to clarify roles and responsibilities amongst groups & departments.
• Prepare training materials related to process documents to facilitate new employee learning
• Review created process documents/material with product teams, revise as needed then receive approval.
• Post and Maintain repository of process documentation
• Establish process documentation structure and guidelines

Requirements:

• Must have strong written and verbal communication skills to interact with a variety of people and job functions.
• Has proficient computer skills in word processing and usage of collaboration related tools (Confluence, Flare, SharePoint, etc).
• Pays attention to detail and sets high personal goals or standards of performance.
• Has basic project management skills and is able to determine a project timeline.
• Has developed organizational skills to prioritize workload and accomplish tasks to define project timeline
• Can generates creative solutions to problems and is open to trying different and novel approaches.
• Develops and maintains cooperative working relationships. Works in teams to reach project goals in desired format.

Education:

• Bachelor's degree in communications or appropriate comparable discipline or 3 + years technical writing experience.