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AI-Native Content Strategist

OpenTrack, Chicago, IL, United States


At OpenTrack, we're tackling the fragmented data and workflows of the trillion dollar logistics industry. Using data collected in real time from hundreds of sources, we help customers keep their cargo moving efficiently, on time and at a cost savings.


The OpenTrack platform includes an enterprise web application, API service, and customer white label portal which gives companies unprecedented access to end-to-end ocean container visibility, performance metrics and predictive insights.


Our customers are some of the most iconic brands and logistics companies in the world, and we have already transformed the way they work.


We are an international team (Nashville, New York, Europe) with a growing presence at our Nashville HQ.


We value autonomy, curiosity, and having a good time. We’re seeking a qualified candidate to join our team in the AI-Native Content Strategist role.


Responsibilities:

  • Builds content systems fast with AI, helps shape industry conversations, managing content initiatives, and building relationships to expand our brand presence
  • Go beyond managing a content calendar. You are able to see port congestion spikes, a carrier announcement, or a thread from a frustrated importer and turn it into content before anyone else even notices.
  •  You spot it → shape it → publish it, on the same day.
  • Utlize AI to streamline workflows that take raw inputs (shipment data, trends, customer insights) and output, blog posts, LinkedIn threads, Industry op-eds, email sequences, short-form content, all in hours, not weeks.
  • Write content people in logistics actually care about, avoiding fluff and generic SaaS blogs. Content must contain real insights on container import/export operations, track-and-trace challenges, port congestion and dwell time, data-driven decision making and content operators want to bookmark and share.
  • Own industry narrative and position OpenTrack as the company that explains what’s happening and what’s next, with an understanding that freight visibility is evolving fast.
  • Work directly with leadership and take opinions and ideas about freight, data, and where the industry is going and turn those into content that will reach tens of thousands of operators, shippers, and decision makers.


Qualifications:

  • 3+ years of experience in content strategy, content marketing, or professional writing, with a strong portfolio of published content in freight, logistics, or related industries.
  • You don’t “use AI tools.” You build with them.
  • Comfortable with ambiguity, no need for a rigid calendar to operate and can create momentum first, structure second.
  • Clear thinker, strong writer with the ability to take complex operational data and make it simple, sharp, and useful.
  • Data-aware, ability to track performance but you don’t let metrics kill good ideas.
  • Curious about logistics; You want to understand how containers actually move, why delays happen, where money is lost. The best content comes from truth, not briefs.
  • Ability to handle real ownership as you won’t be “one of many content people”


We are proud to be an equal opportunity employer that values diversity within our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.