Senior Account Executive (SaaS Customer Experience) - USA - Remote

About the Role
We’re looking for a top performing,
quota crushing Account Executive to drive net new logo client sales. We are a high
growth Customer Experience SaaS platform company with a raving fan customer
base.
 
This is a true sales hunter role and ideal
for someone who thrives on building pipeline, owning complex sales cycles, and
winning strategic deals. You will be responsible for the full sales lifecycle, from
outbound prospecting through negotiating and closing net new client contracts.
Bringing a disciplined, metrics-driven sales approach grounded in the MEDDIC
framework.
 
What You’ll Do

• Own the Full Sales Cycle: Outbound Prospecting → Discovery → Demo
  → Value Prop Building → Negotiating → Closing
  
• Consistently generate a High
  Quality, Diversified Sales Pipeline through strategic outbound efforts
  and creative prospecting
  
• Lead a High Quality Discovery
  process with customers that uncovers pain, quantifies impact, and aligns
  to business outcomes
  
• Apply the MEDDIC framework
  rigorously to qualify and advance sales opportunities
  
• Build compelling, tailored Value
  Propositions tied to measurable ROI and customer outcomes that justify
  their investment in our Customer Experience solution
  
• Deliver Impactful Product Demonstrations
  that connect capabilities to real customer challenges and desired business
  outcomes
  
• Navigate complex buying
  committees and engage with multi-threaded stakeholders
  
• Accurately forecast sales pipeline
  and revenue with strong deal hygiene
  
• Negotiate and close contracts
  while protecting pricing integrity and value
  
• Partner cross functionally with
  marketing, product, and customer success to drive deal success
  

What “Great” Looks
Like

• You don’t wait for pipeline. You create it via a Distinct Bias
  for sales activity.
  
  
• You run discovery that customers say is “better than our internal
  conversations”
  
• You can clearly articulate Economic
  Impact and ROI in every deal
  
• You have strong command of Decision
  Process, Decision Criteria, and Champions
  
  
• You maintain High Win Rates
  via disciplined qualification. Not by chasing every deal
  
• You’re known for Closing Complex,
  Multi-Stakeholder SaaS Solution Deals
  
  

Required Experience

• 5+ years of successful sales experience in B2B SaaS Sales,
  preferably in Customer Experience, CX, or adjacent categories
  
• Proven track record of exceeding
  quota in a net new logo, hunter role
  
• Deep expertise in the MEDDIC
  (or MEDDPICC) framework and consistent application in live deals
  
• Experience selling into Mid-Market
  and/or Enterprise Organizations
  
  
• Strong outbound prospecting
  skills (cold calling, email, social selling)
  
• Demonstrated ability to run a structured,
  high-impact discovery process
  
  
• Excellent storytelling and value
  based selling capabilities
  
• Experience managing 2-3 month
  and 6–9 month Complex B2B Sales Cycles
  
  

Core Competencies

• Pipeline generation & territory ownership
  
• Executive-level communication
  
• Business case & ROI
  development
  
• Objection handling &
  negotiation
  
• Deal strategy &
  multi-threading
  
• Forecast accuracy & CRM
  discipline
  

Why Join Us

• High impact role with direct influence on company growth
  
  
• Strong product market fit in a mission critical category (Customer
  Experience)
  
  
• Performance driven culture with top
  tier earning potential
  
  
• Opportunity to work alongside elite
  and innovative Customer Experience leadership
  
  

Compensation

• Competitive base + uncapped commission
  
• Accelerators for overperformance
  
• Equity participation (where applicable)
  

If you’re a consistent high performing MEDDIC-driven seller who thrives
in hunting and closing net new logo client deals, this is the sales opportunity
of a lifetime to earn more commissions than you ever have before. This sales
territory and opportunity is huge and untapped!