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Consumer Engagement Specialist

Kelly, Austin, MN, United States


Consumer Engagement Specialist

Are you passionate about connecting with people and providing exceptional customer experiences? Do you thrive in a fast-paced environment and enjoy solving problems? If so, we want you! We're looking for a friendly and enthusiastic Consumer Engagement Specialist to join our Communications team. In this role, you'll be responding to consumer inquiries and building lasting relationships. Location: Austin, MN. 100% In-Person Pay: $21.65/hour Hours: 40hrs

(work hours: 7am-4pm or 8am-5pm) May be required to work more hours, if needed. What You'll Do: Respond to customer inquiries via phone, email, chat, and more, ensuring top-notch customer satisfaction. Address customer concerns with empathy and efficiency, turning challenges into positive experiences. Professionally respond to a variety of consumer questions about specific products, to include all advertising and promotions associated with each product. Learn all about our product lines and help customers find the perfect solutions. What You'll Bring: Strong customer service skills and experience Maturity of judgment Excellent communication skills Organizational skills