Records Management Specialist (TLT/SDA)
Government Jobs, Seattle, WA, United States
Records Management Specialist
The King County Sheriff's Office (KCSO) is offering a benefit-eligible Term-Limited Temporary (TLT) or Special Duty Assignment (SDA) opportunity for a Records Management Specialist in the Records Services Section (RSS), Firearms Licensing and Compliance Unit (FLCU). This position is anticipated to last eighteen (18) months. Work location is King County Courthouse located at 516 3rd Ave, Seattle, WA 98104. This position will work 40 hours per week and is overtime eligible. Available schedules include 5/8's, 4/10's and 9/80's, with an option to telework one (1) day per week. This position is open to all qualified candidates. Internal consideration may be given to current KCSO and King County employees. Job duties include serving as the first point of contact at the front counter, providing direct customer service to the public. Assist applicants in person, by phone, and electronically with firearm licensing processes, requirements, and general inquiries. Guide individuals through applications for concealed pistol licenses (CPL), noncitizen firearm licenses (formerly AFL), and firearm dealer licenses (FFL) while ensuring a professional and efficient experience. Provide comprehensive administrative support for the processing and issuance of several firearm licenses. Review and process firearm license applications by verifying applicant information, confirming required documentation, and conducting criminal history background checks using local, state, and national databases to determine eligibility in accordance with legal standards and public safety requirements. Maintain and manage firearm licensing records by entering and updating information in designated systems, as well as scanning, indexing, and filing applications and related documents to ensure accuracy, accessibility, and compliance with record-keeping standards. Perform records management functions, including reviewing files, preparing documents for destruction in accordance with state retention schedules. Conduct monthly NCIC validations for stolen firearms, ensuring entries are accurate, current, and compliant with national reporting requirements. Provide fingerprinting services to the public for a variety of purposes, including firearm license applications, taxi licensing, and other non-applicant needs, ensuring proper identity verification and high-quality fingerprint submissions. Retrieving or producing firearm related records in response to public disclosure or inter-agency records requests. Enter and maintain protection orders in state and federal law enforcement databases in compliance with RCW 7.105.325, including timely data entry, firearm prohibition reporting to NICS, ensuring statewide enforceability, and removing records upon expiration or termination in accordance with legal requirements. Support unit operations by maintaining required certifications, participating in training, assisting team members, and performing related duties as assigned while handling sensitive and confidential information with professionalism and discretion. Experience, qualifications, knowledge, and skills include two years of full-time office clerical experience, including public contact, computer use, phones, filing, and processing information requests. Demonstrated ability to maintain the confidentiality and integrity of sensitive records and information. Ability to read, interpret, and apply complex documents such as laws, policies, and procedures to make informed decisions. Strong organizational skills with the ability to work independently, manage multiple priorities, and meet competing deadlines in a high-volume environment. Effective oral and written communication skills, with the ability to provide clear, accurate information to individuals from diverse backgrounds using tact and professionalism. Strong customer service and interpersonal skills, including the ability to explain program rules, regulations, and procedures in person, by phone, and in writing. Ability to follow written directives, established protocols, and detailed procedures with accuracy. Demonstrated ability to work both independently and collaboratively as part of a team. Strong decision-making skills with the ability to handle complex records and processes. Highly desired qualifications include prior experience working in a law enforcement, criminal justice, or related government agency. Experience taking fingerprints using ink or digital systems. Knowledge of local, state, and federal agencies involved in maintaining and tracking criminal history information, including firearm-related transactions requiring additional state or federal checks.
The King County Sheriff's Office (KCSO) is offering a benefit-eligible Term-Limited Temporary (TLT) or Special Duty Assignment (SDA) opportunity for a Records Management Specialist in the Records Services Section (RSS), Firearms Licensing and Compliance Unit (FLCU). This position is anticipated to last eighteen (18) months. Work location is King County Courthouse located at 516 3rd Ave, Seattle, WA 98104. This position will work 40 hours per week and is overtime eligible. Available schedules include 5/8's, 4/10's and 9/80's, with an option to telework one (1) day per week. This position is open to all qualified candidates. Internal consideration may be given to current KCSO and King County employees. Job duties include serving as the first point of contact at the front counter, providing direct customer service to the public. Assist applicants in person, by phone, and electronically with firearm licensing processes, requirements, and general inquiries. Guide individuals through applications for concealed pistol licenses (CPL), noncitizen firearm licenses (formerly AFL), and firearm dealer licenses (FFL) while ensuring a professional and efficient experience. Provide comprehensive administrative support for the processing and issuance of several firearm licenses. Review and process firearm license applications by verifying applicant information, confirming required documentation, and conducting criminal history background checks using local, state, and national databases to determine eligibility in accordance with legal standards and public safety requirements. Maintain and manage firearm licensing records by entering and updating information in designated systems, as well as scanning, indexing, and filing applications and related documents to ensure accuracy, accessibility, and compliance with record-keeping standards. Perform records management functions, including reviewing files, preparing documents for destruction in accordance with state retention schedules. Conduct monthly NCIC validations for stolen firearms, ensuring entries are accurate, current, and compliant with national reporting requirements. Provide fingerprinting services to the public for a variety of purposes, including firearm license applications, taxi licensing, and other non-applicant needs, ensuring proper identity verification and high-quality fingerprint submissions. Retrieving or producing firearm related records in response to public disclosure or inter-agency records requests. Enter and maintain protection orders in state and federal law enforcement databases in compliance with RCW 7.105.325, including timely data entry, firearm prohibition reporting to NICS, ensuring statewide enforceability, and removing records upon expiration or termination in accordance with legal requirements. Support unit operations by maintaining required certifications, participating in training, assisting team members, and performing related duties as assigned while handling sensitive and confidential information with professionalism and discretion. Experience, qualifications, knowledge, and skills include two years of full-time office clerical experience, including public contact, computer use, phones, filing, and processing information requests. Demonstrated ability to maintain the confidentiality and integrity of sensitive records and information. Ability to read, interpret, and apply complex documents such as laws, policies, and procedures to make informed decisions. Strong organizational skills with the ability to work independently, manage multiple priorities, and meet competing deadlines in a high-volume environment. Effective oral and written communication skills, with the ability to provide clear, accurate information to individuals from diverse backgrounds using tact and professionalism. Strong customer service and interpersonal skills, including the ability to explain program rules, regulations, and procedures in person, by phone, and in writing. Ability to follow written directives, established protocols, and detailed procedures with accuracy. Demonstrated ability to work both independently and collaboratively as part of a team. Strong decision-making skills with the ability to handle complex records and processes. Highly desired qualifications include prior experience working in a law enforcement, criminal justice, or related government agency. Experience taking fingerprints using ink or digital systems. Knowledge of local, state, and federal agencies involved in maintaining and tracking criminal history information, including firearm-related transactions requiring additional state or federal checks.