Salesforce Admin Intern
nCino, Wilmington, NC, United States
nCino offers exciting career opportunities for individuals who want to join the worldwide leader in cloud banking.
As a Salesforce Admin Intern, you'll be at the heart of managing and maintaining cloud systems, ensuring smooth, secure operations across our Salesforce environment. This isn't just a learning opportunity-you'll be hands-on, solving real challenges alongside a dynamic team and directly contributing to the growth of our cloud infrastructure.
Objectives:
Learn foundational Salesforce administration and cloud system management in an enterprise environment Assist in monitoring, troubleshooting, and resolving cloud system incidents across the Salesforce platform Provide customer support by diagnosing and resolving Salesforce user issues through ticketing systems (Slack, Jira) Support user access management and security controls within the Salesforce environment Document processes, create user guides, and maintain clear technical documentation Collaborate with developers and business stakeholders to improve business processes and system workflows Manage data within Salesforce and Excel, ensuring accuracy and data integrity Contribute to cloud infrastructure projects and learn security standards and best practices What you'll gain:
Real-world Salesforce administration and cloud system management experience Hands-on learning supporting 1,500+ global users in a production enterprise environment Enhanced technical skills in troubleshooting, system configuration, and process optimization Understanding of how Salesforce supports business operations in the FinTech industry Strong communication and teamwork abilities working across global teams Experience managing multiple projects and deadlines in a fast-paced environment Professional development through company training, onboarding programs, and mentorship Knowledge of cloud infrastructure, security standards, and enterprise system integration Exposure to AI tools and techniques used in Salesforce administration, including automated workflow optimization, intelligent data management, and predictive analytics processes Technical Requirements :
Cloud Systems Interest : Strong interest in cloud technology and Salesforce platform through coursework, certifications, or self-study Technical Aptitude : Basic understanding of software systems, databases, and business applications through academic work Salesforce Fundamentals : Academic exposure to Salesforce concepts or willingness to learn platform basics (Trailhead completion is a plus!) Data Management : Foundational understanding of data management concepts and Excel proficiency Problem-Solving : Demonstrated analytical and troubleshooting skills through coursework or technical projects System Administration : Basic understanding of user access controls, system configuration, and IT security concepts Documentation Skills : Ability to create clear technical documentation and process guides Additional Requirements :
Currently pursuing a Bachelor's degree in Information Systems, Information Technology, or Business Administration Strong communication skills for providing technical support to diverse user groups Willingness to work onsite while demonstrating adaptability to a fast-paced, collaborative work environment Full time availability from May through August for the Summer 2026 internship program, with option to extend part time through the fall. Wondering what to anticipate during our recruitment and interview process? Here's a breakdown:
Application Acknowledgment:
We encourage you to apply to one internship that best aligns with your skills and interests, as all applicants will be considered for every available opportunity within our program. You'll promptly receive an email confirming that we've received your application, and it's currently under review by one of our recruiters. If you don't, please check your Junk/Spam folder. Recruiter Outreach:
After thorough review of your application, if you successfully meet our requirements, expect an email from one of our recruiters to schedule a phone call. This is when you'll progress further into the interview process!
Stay tuned and prepare for an exciting journey with us!
If you thrive in a high-energy, entrepreneurial environment, we invite you to share your passion, ideas and excitement at nCino.
The pay range for this role is based on relative market data and alignment with our compensation philosophy. The range displayed reflects the minimum and maximum of the pay range for each job posting, which is used to determine new hire rates/salaries and takes into consideration multiple factors including but not limited to knowledge, skills, abilities, proficiencies, experience, education, licensures/certifications, as well as business and organizational needs. nCino reserves the right to modify the posted range consistent with our internal practices and external market movement. The recruiter for this job posting can share more compensation details during the recruitment process, as base salary is only one component of the total compensation package per position posted.
The base salary range for this job is: $22.50 - $27.00
nCino provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, genetics or other protected groups. In addition to federal law requirements, nCino complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
nCino is committed to the full inclusion of all qualified individuals. As part of this commitment, nCino will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at recruiting@ncino.com.
Our commitment to inclusion and equality includes a strong belief that the diversity of our team is instrumental to our success. We strive to create workplaces where employees are empowered to bring their authentic selves to work.
As a Salesforce Admin Intern, you'll be at the heart of managing and maintaining cloud systems, ensuring smooth, secure operations across our Salesforce environment. This isn't just a learning opportunity-you'll be hands-on, solving real challenges alongside a dynamic team and directly contributing to the growth of our cloud infrastructure.
Objectives:
Learn foundational Salesforce administration and cloud system management in an enterprise environment Assist in monitoring, troubleshooting, and resolving cloud system incidents across the Salesforce platform Provide customer support by diagnosing and resolving Salesforce user issues through ticketing systems (Slack, Jira) Support user access management and security controls within the Salesforce environment Document processes, create user guides, and maintain clear technical documentation Collaborate with developers and business stakeholders to improve business processes and system workflows Manage data within Salesforce and Excel, ensuring accuracy and data integrity Contribute to cloud infrastructure projects and learn security standards and best practices What you'll gain:
Real-world Salesforce administration and cloud system management experience Hands-on learning supporting 1,500+ global users in a production enterprise environment Enhanced technical skills in troubleshooting, system configuration, and process optimization Understanding of how Salesforce supports business operations in the FinTech industry Strong communication and teamwork abilities working across global teams Experience managing multiple projects and deadlines in a fast-paced environment Professional development through company training, onboarding programs, and mentorship Knowledge of cloud infrastructure, security standards, and enterprise system integration Exposure to AI tools and techniques used in Salesforce administration, including automated workflow optimization, intelligent data management, and predictive analytics processes Technical Requirements :
Cloud Systems Interest : Strong interest in cloud technology and Salesforce platform through coursework, certifications, or self-study Technical Aptitude : Basic understanding of software systems, databases, and business applications through academic work Salesforce Fundamentals : Academic exposure to Salesforce concepts or willingness to learn platform basics (Trailhead completion is a plus!) Data Management : Foundational understanding of data management concepts and Excel proficiency Problem-Solving : Demonstrated analytical and troubleshooting skills through coursework or technical projects System Administration : Basic understanding of user access controls, system configuration, and IT security concepts Documentation Skills : Ability to create clear technical documentation and process guides Additional Requirements :
Currently pursuing a Bachelor's degree in Information Systems, Information Technology, or Business Administration Strong communication skills for providing technical support to diverse user groups Willingness to work onsite while demonstrating adaptability to a fast-paced, collaborative work environment Full time availability from May through August for the Summer 2026 internship program, with option to extend part time through the fall. Wondering what to anticipate during our recruitment and interview process? Here's a breakdown:
Application Acknowledgment:
We encourage you to apply to one internship that best aligns with your skills and interests, as all applicants will be considered for every available opportunity within our program. You'll promptly receive an email confirming that we've received your application, and it's currently under review by one of our recruiters. If you don't, please check your Junk/Spam folder. Recruiter Outreach:
After thorough review of your application, if you successfully meet our requirements, expect an email from one of our recruiters to schedule a phone call. This is when you'll progress further into the interview process!
Stay tuned and prepare for an exciting journey with us!
If you thrive in a high-energy, entrepreneurial environment, we invite you to share your passion, ideas and excitement at nCino.
The pay range for this role is based on relative market data and alignment with our compensation philosophy. The range displayed reflects the minimum and maximum of the pay range for each job posting, which is used to determine new hire rates/salaries and takes into consideration multiple factors including but not limited to knowledge, skills, abilities, proficiencies, experience, education, licensures/certifications, as well as business and organizational needs. nCino reserves the right to modify the posted range consistent with our internal practices and external market movement. The recruiter for this job posting can share more compensation details during the recruitment process, as base salary is only one component of the total compensation package per position posted.
The base salary range for this job is: $22.50 - $27.00
nCino provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, genetics or other protected groups. In addition to federal law requirements, nCino complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
nCino is committed to the full inclusion of all qualified individuals. As part of this commitment, nCino will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at recruiting@ncino.com.
Our commitment to inclusion and equality includes a strong belief that the diversity of our team is instrumental to our success. We strive to create workplaces where employees are empowered to bring their authentic selves to work.