Senior Account Manager

The firm is seeking a Senior Account Manager. This is a senior level role for an outstanding individual contributor to support the Litigation Department as a member of the Finance and Revenue teams. This position will be responsible for managing key client account portfolios and will interface extensively with clients, partners and firm senior management. Highly experienced candidates with a track record of supporting high profile client and partners are encouraged to apply. This position is available as a hybrid work schedule. Responsibilities Serve as primary representative of Finance Department for key client accounts and senior Litigation Department partners Manage revenue of client accounts portfolio, including billing, ebilling, collections, accruals / budgeting, client service and collaboration with partners Proactively research, identify and take necessary steps to resolve obstacles to prompt, high quality billing that is compliant with client billing guidelines, and to reduce the length of revenue cycle for target accounts Negotiate special payment arrangements and timely follow-up according to established schedule in line with the Financial Policies of the Firm Provide commercial analysis, insight and advice to attorney teams and assigned partners regarding client service, and financial performance in terms of client revenue and realization Required Skills, Experience, and Qualifications Minimum of 7 years prior experience in high volume/dollar, automated, law firm finance role, including billing or collections Expert level experience with billing and ebilling Strong problem-solving abilities Strong analytical and negotiations skills Excellent verbal and written communication skills Must be client service focused Experience with Aderant or other legal finance software required Advanced in Excel and Word The primary location for this job posting is in Palo Alto, but other locations may be listed. The actual base pay offered will depend upon a variety of factors, including but not limited to the selected candidate’s qualifications, years of relevant experience, level of education, professional certifications and licenses and work location. The anticipated pay range for this position is as follows: Palo Alto, San Francisco: $116,875 – $158,125 per year. The compensation for this position may include a discretionary bonus based on performance. We offer a highly competitive salary and benefits package. Benefits information can be found here. Equal Opportunity Employer (EOE). #J-18808-Ljbffr