Commercial Roofing Service Manager
Equity Roofing, LLC, Mifflinburg, PA, United States
At Equity Roofing, Inc, we're on a mission to deliver exceptional value through our comprehensive roofing solutions. As our Commercial Roofing Service Manager, you'll play a pivotal role in managing client relationships and ensuring top‑notch service delivery. You'll conduct roof inspections, identify repair opportunities, and prepare service proposals while collaborating closely with our internal teams. This client‑facing role is perfect for someone who thrives in an organized, relationship‑driven environment and is committed to embodying our core values of professionalism and customer satisfaction.
Compensation $90,000-$145,000 total compensation with $50,000 base.
Responsibilities
Build and maintain strong relationships with clients, ensuring their service needs are met with efficiency and professionalism.
Conduct thorough roof inspections to identify repair opportunities and communicate findings clearly to clients.
Prepare detailed service proposals that align with client expectations and company standards.
Coordinate seamlessly with internal teams to deliver timely and dependable service solutions.
Act as the primary point of contact for clients, addressing inquiries and resolving issues promptly.
Collaborate with the production team to ensure clarity and accountability in service delivery.
Monitor ongoing service projects to ensure they meet quality standards and that client satisfaction levels are maintained or exceeded.
Qualifications
2+ years of commercial roofing, construction, facility services, or service‑based sales experience preferred.
2+ years of general construction and/or roofing experience preferred.
Ability to walk on commercial roofs.
Valid PA driver’s license.
Ability to travel within 1.5 hours for the service area.
Strong communication skills.
Ability to manage multiple accounts and tasks independently.
Ability to read scopes, drawings, measurements, and technical documentation.
Strong technology skills.
Culture & Values Fit
Do whatever it takes
to ensure jobs run smoothly.
Think win‑win
and foster positive customer experiences.
Remain professional
with crews, customers, and suppliers.
Focus on quality
and enforce installation and safety standards.
Stay calm under pressure and anticipate issues before they escalate.
Communicate clearly, proactively, and respectfully.
Lead through accountability without harming morale.
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Compensation $90,000-$145,000 total compensation with $50,000 base.
Responsibilities
Build and maintain strong relationships with clients, ensuring their service needs are met with efficiency and professionalism.
Conduct thorough roof inspections to identify repair opportunities and communicate findings clearly to clients.
Prepare detailed service proposals that align with client expectations and company standards.
Coordinate seamlessly with internal teams to deliver timely and dependable service solutions.
Act as the primary point of contact for clients, addressing inquiries and resolving issues promptly.
Collaborate with the production team to ensure clarity and accountability in service delivery.
Monitor ongoing service projects to ensure they meet quality standards and that client satisfaction levels are maintained or exceeded.
Qualifications
2+ years of commercial roofing, construction, facility services, or service‑based sales experience preferred.
2+ years of general construction and/or roofing experience preferred.
Ability to walk on commercial roofs.
Valid PA driver’s license.
Ability to travel within 1.5 hours for the service area.
Strong communication skills.
Ability to manage multiple accounts and tasks independently.
Ability to read scopes, drawings, measurements, and technical documentation.
Strong technology skills.
Culture & Values Fit
Do whatever it takes
to ensure jobs run smoothly.
Think win‑win
and foster positive customer experiences.
Remain professional
with crews, customers, and suppliers.
Focus on quality
and enforce installation and safety standards.
Stay calm under pressure and anticipate issues before they escalate.
Communicate clearly, proactively, and respectfully.
Lead through accountability without harming morale.
#J-18808-Ljbffr