Product Support Specialist I - SaaS Help & Training

A technology solutions provider is seeking a Product Support Specialist I to serve as the first point of contact for user inquiries. The candidate will engage with customers through phone and email, troubleshoot basic software issues, and conduct training sessions tailored to users' needs. The ideal applicant will have 1-2 years of experience in technical support or customer service, familiarity with SaaS software, and strong communication skills. The position offers comprehensive medical benefits and generous PTO. #J-18808-Ljbffr