AI & Digital Innovation Delivery Lead, Digital Transformation & Innovation
ACM LLP, Grand Rapids, MI, United States
AI & Digital Innovation Delivery Lead, Digital Transformation & Innovation
Grand Rapids, MI, United States and 1 more
Job Description Job Summary:
The AI & Digital Innovation Delivery Lead serves as the development lead for all DT&I product and process development, with primary emphasis on the advancement and implementation of AI solutions within the product stack. This role owns the hands‑on design, development, and delivery of enterprise applications—including AI agent architectures, Semantic Kernel orchestrations, and intelligent automation capabilities—while overseeing the SDLC development pipeline and DevOps management across the portfolio. The role works in close coordination with the Automation & Infrastructure Lead and the Data & Analytics Lead to ensure seamless delivery of scalable, secure, AI‑powered solutions. The AI & Digital Innovation Delivery Lead partners closely with the Director of Assurance Architecture & Digital Innovation and cross‑functional teams to align development practices and product delivery with assurance service delivery objectives, firm policies, and security standards.
Job Duties:
AI Solution Development & Delivery:
Leads the hands‑on design and development of AI‑powered solutions across the DT&I product portfolio, leveraging Microsoft Semantic Kernel, Azure AI Foundry, Azure OpenAI Service, and related platform services
Architects AI agent workflows, prompt engineering strategies, RAG patterns, and multi‑agent orchestration to deliver intelligent product experiences
Develops enterprise‑grade applications including microservices, APIs, serverless architectures, and BI solutions (Power BI) across the product portfolio
Evaluates and integrates emerging AI models, agent frameworks, and LLM capabilities to continuously advance product intelligence and automation
Establishes model governance practices including model selection criteria, prompt libraries, evaluation pipelines, and responsible AI standards
SDLC & DevOps Management:
Owns the SDLC development pipeline including CI/CD architecture, build automation, release management, and deployment processes across all DT&I products
Conducts code reviews, establishes coding standards, and drives engineering best practices including automated testing and observability
Manages technical debt, performance optimization, and reliability engineering across the product portfolio
Collaborates with product management and business stakeholders to translate requirements into maintainable technical implementations
Provides technical leadership and mentorship to engineering team members, fostering growth and elevating overall team capability
Risk Management:
Ensures compliance with software development and AI governance best practices, firm policies, and regulatory requirements
Partners with risk and compliance stakeholders to maintain alignment between technology solutions and firm governance requirements
Ensures all DT&I products remain compliant with applicable service level agreements (SLAs)
Performs other duties as assigned:
Willingly accepts share of less desirable assignments
Supervisory Responsibilities:
Acts as a direct supervisor to engineering and development team members, as assigned
Acts as a career advisor and mentor to engineering and development team members as assigned
Qualifications, Knowledge, Skills, and Abilities:
Education:
High School Diploma/GED required
Bachelor’s degree in Information Systems, Computer Science, Engineering, Information Technology, preferred
Experience:
Ten (10) or more years of experience in software development, AI/ML engineering, cloud infrastructure, required
Five (5) or more years of experience as a lead developer writing production code, including AI/ML solution design and implementation, required
Three (3) or more years of experience with AI orchestration frameworks (Semantic Kernel, LangChain, or equivalent) and Azure AI services, required
Three (3) or more years managing CI/CD pipelines and SDLC processes in Azure DevOps environments, required
Experience establishing AI model governance frameworks including responsible AI policies and model lifecycle management, preferred
Experience delivering enterprise‑scale solutions in professional services, assurance, or accounting industries, preferred
Experience with multi‑agent systems, RAG architectures, and LLM function‑calling patterns, preferred
Software:
Extensive knowledge of Microsoft Azure including AI services (Azure AI Foundry, Azure OpenAI, Semantic Kernel) and application services (Azure DevOps, Azure Functions, Logic Apps, SQL Server), required
Strong understanding of SDLC methodologies, DevOps practices, and CI/CD pipeline management, required
Experience with AI orchestration frameworks (Semantic Kernel, LangChain, AutoGen, Copilot Studio), required
Extensive knowledge of prompt engineering, RAG patterns, vector databases, and embedding models, preferred
Experience with BI tools (Power BI, DAX), CI/CD pipelines, and source control (Git), preferred
Experience with containerization (Docker, Azure Container Apps) and monitoring tools (Azure Monitor, Application Insights), preferred
Language:
N/A
Other Knowledge, Skills, & Abilities:
Strong expertise in AI solution development, DevOps management, and designing scalable enterprise applications
Ability to serve as a lead developer and AI architect while managing SDLC processes and providing team leadership
Robust knowledge of AI agent patterns, Semantic Kernel architecture, prompt engineering, and model governance
Familiarity with data architecture and ability to collaborate with data engineering and infrastructure teams
Excellent problem‑solving skills with a focus on AI safety, code quality, and operational reliability
Strong communication skills with the ability to convey technical concepts to non‑technical stakeholders and leadership
Experience presenting AI solution and architectural recommendations to governance bodies (e.g., Architecture Review Boards)
Strong knowledge of security best practices, responsible AI standards, and compliance considerations in enterprise environments
Ability to work across technical teams and business stakeholders in complex, fast‑paced enterprise environments
Self‑directed with the ability to manage multiple priorities and competing deadlines
Collaborative mindset with the ability to build relationships across all levels of the organization
Ability to travel up to 10%, no relocation required
Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate’s qualifications, experience, skills, and geography.
National Range: $150,000 - $170,000
Maryland Range: $150,000 - $170,000
NYC/Long Island/Westchester Range: $150,000 - $170,000
Locations 11 200 Ottawa Ave NW, Grand Rapids, MI, 49503, US 3570 Carmel Mountain Road, San Diego, CA, 92130, US 8548 Rozita Lee Ave, Las Vegas, NV, 89113, US 501 Commerce Street, Nashville, TN, 37203, US 1301 Riverplace Blvd, Jacksonville, FL, 32207, US 299 South Main Street, Salt Lake City, UT, 84111, US 800 Nicollet Mall, Minneapolis, MN, 55402, US 501 E. Kennedy Blvd., Tampa, FL, 33602, US 3875 Embassy Pkwy, Akron, OH, 44333, US 300 Spruce Street, Columbus, OH, 43215, US 1300 East Ninth Street, Cleveland, OH, 44114, US 221 E. 4th Street, Cincinnati, OH, 45202, US 626 Washington Pl, Pittsburgh, PA, 15219, US Two Union Square, Seattle, WA, 98101, US 515 E Las Olas Blvd, Fort Lauderdale, FL, 33301, US 33 600 Anton Boulevard , Costa Mesa, CA, 92626, US 31 615 South College St., Charlotte, NC, 28202, US 1801 Market Street, Philadelphia, PA, 19103, US 100 SE 2nd St., Miami, FL, 33131, US 1055 Washington Blvd, Stamford, CT, 06901, US 90 Woodbridge Center Dr., Woodbridge, NJ, 07095, US 8401 Greensboro Drive, McLean, VA, 22102, US 330 E. Kilbourn Ave., Milwaukee, WI, 53202, US 2555 E. Camelback Rd, Phoenix, AZ, 85016, US 23 600 North Pearl, Dallas, TX, 75201, US 450 S Orange Ave, Orlando, FL, 32801, US 1180 Peachtree St NE, Atlanta, GA, 30309, US 301 Commerce St, Fort Worth, TX, 76102, US 20 303 E. 17th Avenue, Denver, CO, 80203, US 19 221 N. Wall Street, Spokane, WA, 99201, US 600 W 5th Street, Austin, TX, 78701, US One Bush Street, San Francisco, CA, 94104, US 53 300 Park Avenue, San Jose, CA, 95110, US 15 One International Place, Boston, MA, 02110, US 421 Fayetteville Street, Raleigh, NC, 27601, US 10200 Grand Central Ave, Owings Mills, MD, 21117, US 225 W. Randolph Street, Chicago, IL, 60606, US 2929 Allen Parkway, Houston, TX, 77019, US 200 Park Avenue, New York, NY, 10166, US 6 2600 W. Big Beaver Road, Troy, MI, 48084, US 4 515 S Flower St, Los Angeles, CA, 90071, US
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Job Description Job Summary:
The AI & Digital Innovation Delivery Lead serves as the development lead for all DT&I product and process development, with primary emphasis on the advancement and implementation of AI solutions within the product stack. This role owns the hands‑on design, development, and delivery of enterprise applications—including AI agent architectures, Semantic Kernel orchestrations, and intelligent automation capabilities—while overseeing the SDLC development pipeline and DevOps management across the portfolio. The role works in close coordination with the Automation & Infrastructure Lead and the Data & Analytics Lead to ensure seamless delivery of scalable, secure, AI‑powered solutions. The AI & Digital Innovation Delivery Lead partners closely with the Director of Assurance Architecture & Digital Innovation and cross‑functional teams to align development practices and product delivery with assurance service delivery objectives, firm policies, and security standards.
Job Duties:
AI Solution Development & Delivery:
Leads the hands‑on design and development of AI‑powered solutions across the DT&I product portfolio, leveraging Microsoft Semantic Kernel, Azure AI Foundry, Azure OpenAI Service, and related platform services
Architects AI agent workflows, prompt engineering strategies, RAG patterns, and multi‑agent orchestration to deliver intelligent product experiences
Develops enterprise‑grade applications including microservices, APIs, serverless architectures, and BI solutions (Power BI) across the product portfolio
Evaluates and integrates emerging AI models, agent frameworks, and LLM capabilities to continuously advance product intelligence and automation
Establishes model governance practices including model selection criteria, prompt libraries, evaluation pipelines, and responsible AI standards
SDLC & DevOps Management:
Owns the SDLC development pipeline including CI/CD architecture, build automation, release management, and deployment processes across all DT&I products
Conducts code reviews, establishes coding standards, and drives engineering best practices including automated testing and observability
Manages technical debt, performance optimization, and reliability engineering across the product portfolio
Collaborates with product management and business stakeholders to translate requirements into maintainable technical implementations
Provides technical leadership and mentorship to engineering team members, fostering growth and elevating overall team capability
Risk Management:
Ensures compliance with software development and AI governance best practices, firm policies, and regulatory requirements
Partners with risk and compliance stakeholders to maintain alignment between technology solutions and firm governance requirements
Ensures all DT&I products remain compliant with applicable service level agreements (SLAs)
Performs other duties as assigned:
Willingly accepts share of less desirable assignments
Supervisory Responsibilities:
Acts as a direct supervisor to engineering and development team members, as assigned
Acts as a career advisor and mentor to engineering and development team members as assigned
Qualifications, Knowledge, Skills, and Abilities:
Education:
High School Diploma/GED required
Bachelor’s degree in Information Systems, Computer Science, Engineering, Information Technology, preferred
Experience:
Ten (10) or more years of experience in software development, AI/ML engineering, cloud infrastructure, required
Five (5) or more years of experience as a lead developer writing production code, including AI/ML solution design and implementation, required
Three (3) or more years of experience with AI orchestration frameworks (Semantic Kernel, LangChain, or equivalent) and Azure AI services, required
Three (3) or more years managing CI/CD pipelines and SDLC processes in Azure DevOps environments, required
Experience establishing AI model governance frameworks including responsible AI policies and model lifecycle management, preferred
Experience delivering enterprise‑scale solutions in professional services, assurance, or accounting industries, preferred
Experience with multi‑agent systems, RAG architectures, and LLM function‑calling patterns, preferred
Software:
Extensive knowledge of Microsoft Azure including AI services (Azure AI Foundry, Azure OpenAI, Semantic Kernel) and application services (Azure DevOps, Azure Functions, Logic Apps, SQL Server), required
Strong understanding of SDLC methodologies, DevOps practices, and CI/CD pipeline management, required
Experience with AI orchestration frameworks (Semantic Kernel, LangChain, AutoGen, Copilot Studio), required
Extensive knowledge of prompt engineering, RAG patterns, vector databases, and embedding models, preferred
Experience with BI tools (Power BI, DAX), CI/CD pipelines, and source control (Git), preferred
Experience with containerization (Docker, Azure Container Apps) and monitoring tools (Azure Monitor, Application Insights), preferred
Language:
N/A
Other Knowledge, Skills, & Abilities:
Strong expertise in AI solution development, DevOps management, and designing scalable enterprise applications
Ability to serve as a lead developer and AI architect while managing SDLC processes and providing team leadership
Robust knowledge of AI agent patterns, Semantic Kernel architecture, prompt engineering, and model governance
Familiarity with data architecture and ability to collaborate with data engineering and infrastructure teams
Excellent problem‑solving skills with a focus on AI safety, code quality, and operational reliability
Strong communication skills with the ability to convey technical concepts to non‑technical stakeholders and leadership
Experience presenting AI solution and architectural recommendations to governance bodies (e.g., Architecture Review Boards)
Strong knowledge of security best practices, responsible AI standards, and compliance considerations in enterprise environments
Ability to work across technical teams and business stakeholders in complex, fast‑paced enterprise environments
Self‑directed with the ability to manage multiple priorities and competing deadlines
Collaborative mindset with the ability to build relationships across all levels of the organization
Ability to travel up to 10%, no relocation required
Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate’s qualifications, experience, skills, and geography.
National Range: $150,000 - $170,000
Maryland Range: $150,000 - $170,000
NYC/Long Island/Westchester Range: $150,000 - $170,000
Locations 11 200 Ottawa Ave NW, Grand Rapids, MI, 49503, US 3570 Carmel Mountain Road, San Diego, CA, 92130, US 8548 Rozita Lee Ave, Las Vegas, NV, 89113, US 501 Commerce Street, Nashville, TN, 37203, US 1301 Riverplace Blvd, Jacksonville, FL, 32207, US 299 South Main Street, Salt Lake City, UT, 84111, US 800 Nicollet Mall, Minneapolis, MN, 55402, US 501 E. Kennedy Blvd., Tampa, FL, 33602, US 3875 Embassy Pkwy, Akron, OH, 44333, US 300 Spruce Street, Columbus, OH, 43215, US 1300 East Ninth Street, Cleveland, OH, 44114, US 221 E. 4th Street, Cincinnati, OH, 45202, US 626 Washington Pl, Pittsburgh, PA, 15219, US Two Union Square, Seattle, WA, 98101, US 515 E Las Olas Blvd, Fort Lauderdale, FL, 33301, US 33 600 Anton Boulevard , Costa Mesa, CA, 92626, US 31 615 South College St., Charlotte, NC, 28202, US 1801 Market Street, Philadelphia, PA, 19103, US 100 SE 2nd St., Miami, FL, 33131, US 1055 Washington Blvd, Stamford, CT, 06901, US 90 Woodbridge Center Dr., Woodbridge, NJ, 07095, US 8401 Greensboro Drive, McLean, VA, 22102, US 330 E. Kilbourn Ave., Milwaukee, WI, 53202, US 2555 E. Camelback Rd, Phoenix, AZ, 85016, US 23 600 North Pearl, Dallas, TX, 75201, US 450 S Orange Ave, Orlando, FL, 32801, US 1180 Peachtree St NE, Atlanta, GA, 30309, US 301 Commerce St, Fort Worth, TX, 76102, US 20 303 E. 17th Avenue, Denver, CO, 80203, US 19 221 N. Wall Street, Spokane, WA, 99201, US 600 W 5th Street, Austin, TX, 78701, US One Bush Street, San Francisco, CA, 94104, US 53 300 Park Avenue, San Jose, CA, 95110, US 15 One International Place, Boston, MA, 02110, US 421 Fayetteville Street, Raleigh, NC, 27601, US 10200 Grand Central Ave, Owings Mills, MD, 21117, US 225 W. Randolph Street, Chicago, IL, 60606, US 2929 Allen Parkway, Houston, TX, 77019, US 200 Park Avenue, New York, NY, 10166, US 6 2600 W. Big Beaver Road, Troy, MI, 48084, US 4 515 S Flower St, Los Angeles, CA, 90071, US
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