Strategic Engagement Lead, Life Sciences
Datavant Corporation, New York, NY, United States
Strategic Engagement Lead, Life Sciences
Location: New York, NY. Employment type: Full‑time.
Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem—including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavant’s team is building the future of how data is connected and used to improve health.
What You Will Do
Own account management and value management for a dedicated account portfolio of up to 15 accounts in our biopharma segment, with a special focus on end‑to‑end acceleration of value within your portfolio.
Lead with curiosity and dive deep into learning and understanding the goals and strategies of our customers and how our solutions and products support those goals.
Excel in advanced program management and decision‑making, balancing thoughtful analysis with speed to execution, appropriately prioritizing, and knowing when and how to elevate complex edge cases effectively.
Influence future lifetime value through higher product adoption, customer satisfaction and overall health scores.
Thrive in a fast‑paced, continuous improvement environment, embracing gray areas and ambiguity, while seeking to drive clarity and scalability for your customers and the business.
Work effectively with your cross‑functional partners—surfacing insights that influence product and sales strategies across account teams for your portfolio accounts.
Take a self‑service‑first approach to problem solving and navigating questions internally and externally.
Be a proven communicator and presenter with a commitment to maintaining good internal and external relationships through passion, empathy, and hard work.
Help create a company‑wide culture of customer‑centricity.
What You Need to Succeed
7+ years experience in healthcare technology and customer‑facing roles (required).
Proven ability to build deep, trust‑based relationships with customer stakeholders.
Seasoned strategic program and project manager focused on connecting the dots thinking that puts client value at the center of everything.
Skilled at expanding relationships beyond direct contacts through rapport‑building.
Demonstrated ownership of complex, high‑value customer accounts.
Strategic thinker who connects cross‑customer trends to shape value propositions.
Effective and empathetic internal and external communication.
Previous experience working in one or more of the following areas (required):
Experience working within RWD health analytic companies, CROs, or systems integrators in the healthcare sector.
Application of RWD and RWE in the pharmaceutical and life sciences space.
Understanding of drug development and/or clinical trials.
Living within commutable distance to our office in New York City, NY and able to commute to the office and to client sites periodically.
The estimated base salary range (not including variable pay) for this role is: $120,000 — $150,000 USD. This role is eligible for additional variable compensation.
This job is not eligible for employment sponsorship.
Datavant is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
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Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem—including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavant’s team is building the future of how data is connected and used to improve health.
What You Will Do
Own account management and value management for a dedicated account portfolio of up to 15 accounts in our biopharma segment, with a special focus on end‑to‑end acceleration of value within your portfolio.
Lead with curiosity and dive deep into learning and understanding the goals and strategies of our customers and how our solutions and products support those goals.
Excel in advanced program management and decision‑making, balancing thoughtful analysis with speed to execution, appropriately prioritizing, and knowing when and how to elevate complex edge cases effectively.
Influence future lifetime value through higher product adoption, customer satisfaction and overall health scores.
Thrive in a fast‑paced, continuous improvement environment, embracing gray areas and ambiguity, while seeking to drive clarity and scalability for your customers and the business.
Work effectively with your cross‑functional partners—surfacing insights that influence product and sales strategies across account teams for your portfolio accounts.
Take a self‑service‑first approach to problem solving and navigating questions internally and externally.
Be a proven communicator and presenter with a commitment to maintaining good internal and external relationships through passion, empathy, and hard work.
Help create a company‑wide culture of customer‑centricity.
What You Need to Succeed
7+ years experience in healthcare technology and customer‑facing roles (required).
Proven ability to build deep, trust‑based relationships with customer stakeholders.
Seasoned strategic program and project manager focused on connecting the dots thinking that puts client value at the center of everything.
Skilled at expanding relationships beyond direct contacts through rapport‑building.
Demonstrated ownership of complex, high‑value customer accounts.
Strategic thinker who connects cross‑customer trends to shape value propositions.
Effective and empathetic internal and external communication.
Previous experience working in one or more of the following areas (required):
Experience working within RWD health analytic companies, CROs, or systems integrators in the healthcare sector.
Application of RWD and RWE in the pharmaceutical and life sciences space.
Understanding of drug development and/or clinical trials.
Living within commutable distance to our office in New York City, NY and able to commute to the office and to client sites periodically.
The estimated base salary range (not including variable pay) for this role is: $120,000 — $150,000 USD. This role is eligible for additional variable compensation.
This job is not eligible for employment sponsorship.
Datavant is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
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