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Carrier Sales / Logistics Coordinator

Nu-Era Logistics Inc., Buffalo, NY, United States


NUERA Logistics is a well-established supply chain solutions provider with distribution channels and an office network that span North America, Europe, and Asia. We view transportation challenges as opportunities to demonstrate industry expertise, competitive rate structures, and professionalism. Our client retention reflects our strong customer relationships, and our employee engagement reflects our culture and values.

Position Summary: NUERA Logistics is seeking a Carrier Sales Representative with freight brokerage and logistics experience to coordinate and manage transportation services, including full truckload (FTL), less-than-truckload (LTL), cross-border, and local deliveries. The ideal candidate will have strong experience in carrier sourcing, rate negotiation, and shipment coordination, along with the ability to build and maintain relationships with customers and transportation partners. This role requires someone who thrives in a fast-paced environment and is motivated to support the growth of our U.S. operations and domestic customer base.

Essential Functions:

Coordinate and dispatch freight, including FTL and LTL shipments, across domestic and cross-border lanes

Develop and maintain strong relationships with carriers and transportation partners

Source trucking capacity and negotiate competitive rates to ensure loads are covered

Provide timely spot quotes and respond to customer inquiries

Communicate proactively with customers regarding shipment status, updates, and future needs

Track shipments from pickup through delivery to ensure on-time performanceMonitor loads in transit and communicate with dispatchers and drivers as needed

Maintain accurate shipment records and data entry in transportation systems

Promptly identify and communicate any delays or service issues to customers and management

Support RFQs, bids, and pricing submissions

Ensure compliance with all applicable federal, state, provincial, and local regulations

Meet customer service, on-time delivery, and cost-efficiency targets

Generate reports for internal and external stakeholders as required

Collaborate with management to resolve operational issues

Provide input on process improvements to enhance efficiency and customer service

Perform other duties as assigned

Required:

Proven experience in sales or customer service within the logistics or transportation industry

Strong communication and interpersonal skills

Excellent negotiation, problem-solving, and analytical abilities

Ability to work effectively under pressure in a fast-paced environment

Strong organizational skills and attention to detail

Familiarity with multi-state geography

Willingness to travel as needed

Preferred:

2–3 years of freight brokerage or dispatching experience

Experience using transportation management systems (e.g., CargoWise)

Experience working with load boards (e.g., Revenova)

Background in a high-volume or fast-paced sales environment

Climate-controlled office environment

Primarily desk/computer-based work

Job Type:

Permanent, Full-time

Onsite

Compensation:

Salary Range: $60,000 – $70,000 annually

Use of Artificial Intelligence: NUERA uses artificial intelligence in our hiring practices when setting required questions in our pre-screening of resumes when an applicant applies using LinkedIn and Indeed. You will work closely with clients, carriers, agents, and internal teams to manage the full logistics process; from booking and documentation to delivery and billing, while continuously looking for ways to improve efficiency and client satisfaction.

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