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Community Habilitation Coordinator

What’s Upstate, Utica, NY, United States


ESSENTIAL RESPONSIBILITIES Program Support

Promote the safety, well‑being, and independence of individuals receiving services.

Deliver direct support services that align with the individuals’ needs and ability, as needed to ensure continuity of care.

Develop, implement, and document Staff Action Plans (SAPs) aligned with Life Plan outcomes using a person‑centered approach.

Maintain regular contact with individuals supported to ensure satisfaction with services.

Program Leadership

Offer coaching, feedback, and performance support to enhance staff growth and efficiency of Direct Support Professionals (DSPs).

Complete as needed disciplinary follow‑up in collaboration with agency expectations and processes.

Complete 90‑day and annual performance support for DSPs.

Provide daily support and guidance to DSPs in home and community settings.

Engage in hiring, onboarding, and training tasks to obtain and maintain quality DSPs.

Provide required and as needed training to DSPs so they can successfully fulfill their job responsibilities.

Serve as a positive role model in all interactions.

Communicate expectations clearly and foster a supportive, collaborative team environment.

Community and Teamwork

Facilitate positive communication with other departments and accept assignments in other areas as requested by supervisor.

Work collaboratively with participants, families, program staff, co‑workers, and supervisors.

Conduct self in a professional manner.

Serve as a member of the Leadership Team.

Attend staff meetings and other meetings as directed by supervisor.

Participate in Agency‑wide events, advocacy, and community education.

Follows Agency Standards and Procedures

Provide person‑centered, quality services.

Demonstrate effective time‑management skills.

Observe confidentiality and safeguards regarding all participant‑related information.

Maintain compliance with applicable program rules and regulations.

Contribute to department and Agency quality improvement initiatives.

Ensure compliance with federal, state, and local employment laws and regulations, as well as with company policies.

Review daily, weekly, and monthly documentation to ensure quality and compliance.

Complete scheduled and as needed reviews and audits to ensure quality and compliance.

Maintain a comprehensive health record for each individual assigned and notify supervisor of any concerns.

Report any incidents or documentation concerns to supervisor/supporting department.

Requirements

Bachelor's degree in human services or related fields required.

1–3 years of experience supporting individuals with developmental disabilities required.

Minimum of three years’ supervisory experience required.

OPWDD QIDP certification preferred.

Valid NYS Driver’s License required; travel is necessary.

Salary $23 - $26 per hour.

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