Parts and Service Director - Portland OR | Dick Hannah Dealerships
Dick Hannah Dealerships, Portland, OR, United States
Be part of something bigger.
Join one of the Northwest’s most trusted names —
Dick Hannah Dealerships
— and one of the world’s most premium automotive brands,
Acura . At
Dick Hannah Acura of Portland , we’re looking for a
strategic, business-minded Service Director
to lead our Service Department and oversee operations that drive customer experience, profitability, and team performance. This is not your typical dealership service role — it’s a chance to run a high-performing business unit within one of the strongest and most respected automotive groups in the region. What You’ll Do
Lead and develop the Service Department, fostering a culture of accountability, customer satisfaction, and operational excellence. Manage financial performance with a strong command of P&L, forecasting, and expense control. Design and execute business strategies that align with Acura and dealership objectives. Drive continuous improvement using Lean principles and data-driven decision-making. Partner with senior leadership to implement initiatives in growth, process optimization, and customer retention. Uphold the Dick Hannah reputation for integrity, innovation, and exceptional customer care. Who You Are
You’re a results-oriented leader with a track record of building high-performance teams and managing complex operations. You may come from automotive, retail, logistics, or another service-driven business — what matters most is your ability to lead strategically and deliver measurable results. You have: Strong financial acumen and experience managing P&L performance. Demonstrated success in team leadership and organizational change. A disciplined approach to process improvement and strategic execution. Experience in operations, logistics, or service-based business (automotive preferred). (Preferred) Previous dealership management or OEM experience — Acura, Honda, or other premium brands. Why Dick Hannah
Exceptional opportunity:
Leadership roles at Acura and Dick Hannah are rare — this is a career-defining role at a brand known for innovation and performance. Reputation & legacy:
Family-owned since 1949, Dick Hannah Dealerships has built a 75-year legacy rooted in our “Believe in Nice” philosophy. Compensation that matches impact: $3,000 monthly base salary + 2.0% Parts and Service Gross Profit + 10% Parts and Service Net Profit Annual earnings potential: $140,000 – $200,000+ Comprehensive benefits: Health, dental, vision, HSA/FSA, life, and disability insurance starting the first of the month after 60 days 401(k) with company match Paid Time Off (starting at 96 hours annually) + 5 paid holidays Career growth:
Join a respected organization with proven internal advancement pathways and a leadership team that invests in development. About Dick Hannah Dealerships
Our Core Values —
Family, Integrity, Respect, and Purpose
— drive everything we do. We’re proud to be a family-run business that values people first, embraces innovation, and continually looks forward. We truly care for our employees and customers — every day. Dick Hannah Dealerships. Believe in Nice. We are an equal opportunity employer and prohibit discrimination or harassment of any kind.
#J-18808-Ljbffr
Join one of the Northwest’s most trusted names —
Dick Hannah Dealerships
— and one of the world’s most premium automotive brands,
Acura . At
Dick Hannah Acura of Portland , we’re looking for a
strategic, business-minded Service Director
to lead our Service Department and oversee operations that drive customer experience, profitability, and team performance. This is not your typical dealership service role — it’s a chance to run a high-performing business unit within one of the strongest and most respected automotive groups in the region. What You’ll Do
Lead and develop the Service Department, fostering a culture of accountability, customer satisfaction, and operational excellence. Manage financial performance with a strong command of P&L, forecasting, and expense control. Design and execute business strategies that align with Acura and dealership objectives. Drive continuous improvement using Lean principles and data-driven decision-making. Partner with senior leadership to implement initiatives in growth, process optimization, and customer retention. Uphold the Dick Hannah reputation for integrity, innovation, and exceptional customer care. Who You Are
You’re a results-oriented leader with a track record of building high-performance teams and managing complex operations. You may come from automotive, retail, logistics, or another service-driven business — what matters most is your ability to lead strategically and deliver measurable results. You have: Strong financial acumen and experience managing P&L performance. Demonstrated success in team leadership and organizational change. A disciplined approach to process improvement and strategic execution. Experience in operations, logistics, or service-based business (automotive preferred). (Preferred) Previous dealership management or OEM experience — Acura, Honda, or other premium brands. Why Dick Hannah
Exceptional opportunity:
Leadership roles at Acura and Dick Hannah are rare — this is a career-defining role at a brand known for innovation and performance. Reputation & legacy:
Family-owned since 1949, Dick Hannah Dealerships has built a 75-year legacy rooted in our “Believe in Nice” philosophy. Compensation that matches impact: $3,000 monthly base salary + 2.0% Parts and Service Gross Profit + 10% Parts and Service Net Profit Annual earnings potential: $140,000 – $200,000+ Comprehensive benefits: Health, dental, vision, HSA/FSA, life, and disability insurance starting the first of the month after 60 days 401(k) with company match Paid Time Off (starting at 96 hours annually) + 5 paid holidays Career growth:
Join a respected organization with proven internal advancement pathways and a leadership team that invests in development. About Dick Hannah Dealerships
Our Core Values —
Family, Integrity, Respect, and Purpose
— drive everything we do. We’re proud to be a family-run business that values people first, embraces innovation, and continually looks forward. We truly care for our employees and customers — every day. Dick Hannah Dealerships. Believe in Nice. We are an equal opportunity employer and prohibit discrimination or harassment of any kind.
#J-18808-Ljbffr