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Ecommerce Merchandiser

Andy, Inc., Chicago, IL, United States


Full-Time Chicago, IL (Hybrid Remote)

We offer a competitive compensation package that includes a base salary, a performance-based bonus, comprehensive benefits, and equity participation aligned with the role's scope and impact.

About Us Monica + Andy is a digitally native brand that makes grow‑with‑you, organic essentials for moms, babies, and kids—sizes newborn to 14. Inspired by the birth of her daughter, first‑time mom Monica Royer created Monica + Andy in 2014 to deliver the softest GOTS‑certified organic fabrics, limited‑edition prints, and mix‑and‑match essentials to discerning parents everywhere. With superior customer service, a no‑questions‑asked return policy, hassle‑free gifting options like the Hospital Cuddle Box, and even the option to visit a local Guideshop for assistance, Monica + Andy is the choice of informed parents and gifters who expect the best. We exist to empower and inspire every parent on life’s most precious journey, celebrating parenthood through a supportive community, exceptional experiences, trusted resources + thoughtful products.

M+A’s Core Values: 1) Self‑awareness, 2) Empathy, 3) Intellectual Honesty, 4) Positive Energy, 5) Judgment

What does the E-commerce Merchandiser do? The E-commerce Merchandiser is responsible for managing and maintaining the product catalog while optimizing the end‑to‑end digital shopping experience across our direct‑to‑consumer website and Amazon channel. This role partners cross‑functionally with Creative, Operations, Planning, Design, Marketing, and external partners to ensure products are accurately represented, launched on time, and merchandised effectively so customers can discover the right products at the right time throughout their shopping journey.

This leader will report to the VP of DTC Ecommerce.

Job Responsibilities DTC Product Creation & Catalog Management

Manage product creation and integration across Shopify and Brightpearl (ERP)

Own bundle creation and maintenance across systems

Maintain accurate product data (titles, copy, URLs, tags, attributes)

Ensure timely, high‑quality product launches (imagery, copy, setup)

Maintain seasonal merchandising tools (masters, linesheets) and support marketplace/dropship onboarding

DTC Product Imagery & Site Content

Partner with Creative and Merch teams on shot lists and sample coordination

Collaborate on seasonal site content strategy and execution

Coordinate with imagery vendor on collecting and compiling both single product and bundle web assets ahead of launch

Ensure image tagging is accurate and SEO‑friendly

Maintain up‑to‑date content across all site categories

DTC Site Audit + Customer Journey

Maintain collection pages, navigation, and product merchandising to ensure accurate product discovery

Ensure all products are live, shoppable, and surfaced on the correct landing pages

Audit the site daily to identify and resolve UX issues, broken links, and technical errors

Manage site updates and launches (site flips), including QA and Trello workflow management

Optimize the customer journey using merchandising tools (e.g., Nosto), including A/B testing and performance analysis

DTC Reporting & Data Management

Pull sales reports for each location using Shopify analytics and generate location‑specific sales reports

Pull inventory reports for each location using BrightPearl and compile the data into a spreadsheet for replenishment analysis

Maintain item master data to ensure accuracy across systems

Amazon Channel Management

Partner with agency and internal stakeholders to drive Amazon growth

Manage Amazon catalog setup, including listings, variations, bundles, and imagery

Execute merchandising strategies, including A+ content, Brand Store updates, and reviews (Vine)

What We’re Looking For

3–4+ years of experience in e-commerce merchandising or a related role

Strong attention to detail with the ability to manage multiple priorities in a fast‑paced environment

Experience working cross‑functionally to drive execution and business results

Proficiency in Shopify, Excel/Google Sheets, and backend merchandising tools (ERP systems like Brightpearl, a plus)

Analytical mindset with the ability to translate data into actionable insights

Strong organizational, communication, and problem‑solving skills

Experience with onsite merchandising tools (e.g., Nosto) and A/B testing methodologies is a plus

Experience with Amazon merchandising and operations is a plus

Ability to adapt quickly to changing priorities and business needs

Benefits

Comprehensive Medical, Dental + Vision Plans

FSAs + HSAs

Life + Disability Benefits

EAP + On‑Demand Wellbeing Resources

Caregiver Support Program

Wellbeing Resources on MarketPlace Perks at Work

Financial Wellbeing Support provided by My Secure Advantage

Commuter Benefits Program

Adoption Assistance Program

Training and Development

401(k) Savings Plan

Unlimited Vacation

Paid Sick Leave

Generous Parental Leave

Employee Discounts

Generous Paid Company Holidays

Monica + Andy is an equal opportunity employer and makes employment decisions based on merit. Monica + Andy policy prohibits unlawful discrimination based on race, color, religious creed, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition or genetic information or characteristics (or those of a family member), sexual orientation, pregnancy, or any other consideration made unlawful by federal, state, or local laws. It also prohibits discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having those characteristics. All such discrimination is unlawful.

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