Private Dining Coordinator
Four Seasons Hotels, St Louis, MO, United States
Private Dining Coordinator
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. An urban oasis along the Mississippi. Embrace the pioneering spirit of St. Louis and come explore with us. Our resort-style hotel is set along the banks of the fabled Mississippi River in the heart of downtown's entertainment district, just steps away from our most recognizable landmark: the shimmering Gateway Arch. Take in the epic views from a private poolside cabana on our Sky Terrace, from a table filled with sharable plates at Cinder House, or from the floor-to-ceiling windows in the comfort of your very own room. The Private Dining Coordinator is an essential member of the Commercial Department, responsible for promoting the hotel and its services to potential guests. This role focuses on generating new business, responding to inquiries, and driving revenue across the hotel and its outlets. Strong communication and collaboration with internal teams and external vendors are essential to ensure that all spaces are utilized efficiently and events run seamlessly. In addition, the Private Dining Coordinator oversees the setup and execution of each event to ensure an exceptional guest experience. The team embodies all Four Seasons cultural values while maintaining established standards, with professionalism expected at all times. This role reports to the Commercial Director. What you will do: Sales & Client Communication: Serving as the main point of contact, managing inquiries, negotiating contracts, and building strong client relationships Operational Execution: Creating detailed Restaurant Event Orders (REOs), managing AV equipment, and overseeing the team to ensure service standards are consistently met Outreach: Conducting daily solicitation to new and existing accounts and promoting awareness in corporate, incentive, and association markets Technology: Answering phone calls and responding to chats and emails through our unique computer systems Communication/Teamwork: Collaborating with team members to ensure guests are always taken care of What you bring: Ability to work in a fast-paced environment while maintaining strong attention to detail. Strong time management, communication, and organizational skills. Fluency in reading, writing, and spoken English is required. Experience in a similar role is a plus. Schedule & Hours: This is a full-time position. The working hours will primarily be Monday through Friday, 8:30am-5:00pm. What we offer: *Lucrative salary! *Excellent benefits package that includes: Medical, Dental, Vision and 401K with employer matching all starting at 30 days! *Time off plans starting at day of hire! *An opportunity to be a part of a cohesive team in an inclusive work environment! *Complimentary and discounted hotel stays around the world! *Wellbeing and mental health initiatives and focused company! *Embracement and promotion of diversity in our workplace! *Complimentary employee meals and beverages! *Tuition reimbursement! Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. An urban oasis along the Mississippi. Embrace the pioneering spirit of St. Louis and come explore with us. Our resort-style hotel is set along the banks of the fabled Mississippi River in the heart of downtown's entertainment district, just steps away from our most recognizable landmark: the shimmering Gateway Arch. Take in the epic views from a private poolside cabana on our Sky Terrace, from a table filled with sharable plates at Cinder House, or from the floor-to-ceiling windows in the comfort of your very own room. The Private Dining Coordinator is an essential member of the Commercial Department, responsible for promoting the hotel and its services to potential guests. This role focuses on generating new business, responding to inquiries, and driving revenue across the hotel and its outlets. Strong communication and collaboration with internal teams and external vendors are essential to ensure that all spaces are utilized efficiently and events run seamlessly. In addition, the Private Dining Coordinator oversees the setup and execution of each event to ensure an exceptional guest experience. The team embodies all Four Seasons cultural values while maintaining established standards, with professionalism expected at all times. This role reports to the Commercial Director. What you will do: Sales & Client Communication: Serving as the main point of contact, managing inquiries, negotiating contracts, and building strong client relationships Operational Execution: Creating detailed Restaurant Event Orders (REOs), managing AV equipment, and overseeing the team to ensure service standards are consistently met Outreach: Conducting daily solicitation to new and existing accounts and promoting awareness in corporate, incentive, and association markets Technology: Answering phone calls and responding to chats and emails through our unique computer systems Communication/Teamwork: Collaborating with team members to ensure guests are always taken care of What you bring: Ability to work in a fast-paced environment while maintaining strong attention to detail. Strong time management, communication, and organizational skills. Fluency in reading, writing, and spoken English is required. Experience in a similar role is a plus. Schedule & Hours: This is a full-time position. The working hours will primarily be Monday through Friday, 8:30am-5:00pm. What we offer: *Lucrative salary! *Excellent benefits package that includes: Medical, Dental, Vision and 401K with employer matching all starting at 30 days! *Time off plans starting at day of hire! *An opportunity to be a part of a cohesive team in an inclusive work environment! *Complimentary and discounted hotel stays around the world! *Wellbeing and mental health initiatives and focused company! *Embracement and promotion of diversity in our workplace! *Complimentary employee meals and beverages! *Tuition reimbursement! Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.