Global Insights Associate Director
Align Technology, Inc., San Jose, CA, United States
Global Insights Associate Director
Department:
Finance
Employment Type:
Full Time
Location:
US-California-San Jose
Compensation:
$166,400 - $228,900 / year
Description This position is ideal for mid‑level insights professionals to join the
Global Insights team
as a
Global Insights Associate Director , leading primary research to answer critical business questions and drive decision‑making. Partnering closely with marketing and strategy teams, you’ll provide actionable market and customer insights to inform strategic and commercial decisions across the organization. This role is vital in elevating insight‑led decision‑making and advancing Align’s global insights capabilities and business impact.
Role expectations
Support global marketing and strategy stakeholders in defining business questions and research needs, advising on trade‑offs between precision, scope, timing, and cost to maximize impact.
Conduct qualitative and quantitative research to address key business questions and support strategic initiatives, operating within budget constraints.
Prepare and present research findings, insights, and implications to stakeholders and senior leadership teams.
Collaborate with cross‑functional teams and external partners to plan and execute research projects that address global business needs.
Monitor insights output and research effectiveness, identifying opportunities to improve methodologies, processes, and business impact.
Support the evolution of global insights capabilities, including recommending new research methods, tools, and solutions.
Ensure high standards of quality, ownership, and accountability across research deliverables, vendor partnerships, and stakeholder communications.
What we're looking for
Education: Background or degree in Business, Economics, Psychology, or a related field; MBA preferred.
Experience: Global research experience, with a minimum of 5+ years client‑side and/or 10+ years vendor‑side research experience.
Skills: Strong foundation in marketing research theories and approaches, with the ability to translate research into actionable business insights.
Communication: Strong verbal and written communication skills, with the ability to clearly synthesize and share insights with senior stakeholders.
Teamwork: Ability to work independently with minimal supervision, manage multiple projects simultaneously, and collaborate effectively with internal teams and external vendors.
Ability to manage and facilitate multiple research vendor partnerships, ensuring quality, efficiency, and value delivery.
Strong sense of urgency, ownership, accountability, and business thought leadership, with the ability to prioritize work based on strategic importance and impact.
Ability to handle occasional travel to support global research initiatives.
Experience driving insights broadly across an organization, including training and developing teams to increase insights adoption.
Pay Transparency If provided, base salary or wage rate ranges are the range in which Align reasonably expects to set a candidate’s pay for the posted position. Actual placement depends on the individual skills and experience level of a candidate plus the total compensation and equity across team members. For other locations outside of the primary location, the base salary range will be adjusted geographically.
For Field Sales roles, the salary listed is the base pay only and does not include the applicable incentive compensation plan. A cost of living adjustment may be added to base pay for higher cost areas in the U.S.
Our internship hourly rates are a standard pay determined based on the position, your location, year in school, degree, and experience.
General Description of All Benefits We are pleased to provide a general description of the benefits Align offers to full‑time employees in this position. Family Benefits. Align offers employees and their eligible dependents medical (with a Health Savings Account option for some plan offerings), dental, and vision in accordance with those plans. Align also offers to employees:
Discounts on Invisalign and Vivera to employees and their eligible dependents after 90 days of employment
Back‑up Child/Elder Care and access to a caregiving concierge
Family Forming Benefits – Available to Employees, and their spouse or domestic partner, covered under one of Align’s health plans
Breast Milk Delivery and Lactation Support Services
Employee Assistance Program
Hinge Health Virtual Physical Therapy – Available to all employees and eligible dependents (age 18+) enrolled in an Align medical Plan
Employee benefits. Align offers its employees:
Short‑term and long‑term disability insurance in accordance with those plans.
Basic Life Insurance and Accidental Death and Dismemberment. Voluntary Supplemental Life Insurance for Employee, Spouse/Domestic Partner, and Children are available for purchase in accordance with those plans.
Flexible Spending Accounts– Employees may be eligible to participate in a health care account (including a limited health FSA if enrolled in a HDHP), dependent care account, and a pre‑tax commuter benefit plan.
401k plan (with a discretionary Company match of 50% up to 6% of eligible earnings up to a maximum match of 3%). Employer match vests after two years – 25% year one and 100% at year two. Align offers traditional, Roth, and after‑tax options.
Employee Stock Purchase Program (Employees must work 20 hours or more and be employed on purchase date to be eligible).
Paid vacation of up to 17 days during the first full year of employment (currently accrued at the rate of 5.24 hours each pay‑period), which carries over to a maximum cap of 30 days. Annual paid vacation time accrual increases based on tenure. Both exempt and non‑exempt employees who work 32 hours or more per week receive prorated vacation accrual based on their regularly scheduled work hours and tenure.
Sick time is accrued throughout the year at the rate of one hour for every thirty worked. Employees can carry over unused sick leave each year, up to a maximum balance of 80 hours.
11 Company‑designated paid holidays throughout the year.
If employed for at least 12 consecutive months, Align will grant up to 6 weeks of paid Parental Leave. If employed for less than 12 consecutive months, Align will grant up to 4 weeks of paid Parental Leave. All parental leave must be completed within one year of the birth or placement of the child. Parental leave is in addition to any state and/or local parental leave benefits. Three days of paid bereavement leave. In some cases, due to travel the amount of paid leave may be extended to 5 paid days off. To the extent applicable state or local law offers more generous benefits, Align complies with any such law.
Non‑exempt employees will receive full pay for up to 10 days of jury duty. Exempt employees will receive their full salary during any week they serve and perform any work. Other insurance such as legal, critical illness, voluntary accident, long‑term care, auto, home and pet insurance are available for purchase.
To the extent applicable state or local law offers more generous benefits, Align complies with any such law.
#J-18808-Ljbffr
Finance
Employment Type:
Full Time
Location:
US-California-San Jose
Compensation:
$166,400 - $228,900 / year
Description This position is ideal for mid‑level insights professionals to join the
Global Insights team
as a
Global Insights Associate Director , leading primary research to answer critical business questions and drive decision‑making. Partnering closely with marketing and strategy teams, you’ll provide actionable market and customer insights to inform strategic and commercial decisions across the organization. This role is vital in elevating insight‑led decision‑making and advancing Align’s global insights capabilities and business impact.
Role expectations
Support global marketing and strategy stakeholders in defining business questions and research needs, advising on trade‑offs between precision, scope, timing, and cost to maximize impact.
Conduct qualitative and quantitative research to address key business questions and support strategic initiatives, operating within budget constraints.
Prepare and present research findings, insights, and implications to stakeholders and senior leadership teams.
Collaborate with cross‑functional teams and external partners to plan and execute research projects that address global business needs.
Monitor insights output and research effectiveness, identifying opportunities to improve methodologies, processes, and business impact.
Support the evolution of global insights capabilities, including recommending new research methods, tools, and solutions.
Ensure high standards of quality, ownership, and accountability across research deliverables, vendor partnerships, and stakeholder communications.
What we're looking for
Education: Background or degree in Business, Economics, Psychology, or a related field; MBA preferred.
Experience: Global research experience, with a minimum of 5+ years client‑side and/or 10+ years vendor‑side research experience.
Skills: Strong foundation in marketing research theories and approaches, with the ability to translate research into actionable business insights.
Communication: Strong verbal and written communication skills, with the ability to clearly synthesize and share insights with senior stakeholders.
Teamwork: Ability to work independently with minimal supervision, manage multiple projects simultaneously, and collaborate effectively with internal teams and external vendors.
Ability to manage and facilitate multiple research vendor partnerships, ensuring quality, efficiency, and value delivery.
Strong sense of urgency, ownership, accountability, and business thought leadership, with the ability to prioritize work based on strategic importance and impact.
Ability to handle occasional travel to support global research initiatives.
Experience driving insights broadly across an organization, including training and developing teams to increase insights adoption.
Pay Transparency If provided, base salary or wage rate ranges are the range in which Align reasonably expects to set a candidate’s pay for the posted position. Actual placement depends on the individual skills and experience level of a candidate plus the total compensation and equity across team members. For other locations outside of the primary location, the base salary range will be adjusted geographically.
For Field Sales roles, the salary listed is the base pay only and does not include the applicable incentive compensation plan. A cost of living adjustment may be added to base pay for higher cost areas in the U.S.
Our internship hourly rates are a standard pay determined based on the position, your location, year in school, degree, and experience.
General Description of All Benefits We are pleased to provide a general description of the benefits Align offers to full‑time employees in this position. Family Benefits. Align offers employees and their eligible dependents medical (with a Health Savings Account option for some plan offerings), dental, and vision in accordance with those plans. Align also offers to employees:
Discounts on Invisalign and Vivera to employees and their eligible dependents after 90 days of employment
Back‑up Child/Elder Care and access to a caregiving concierge
Family Forming Benefits – Available to Employees, and their spouse or domestic partner, covered under one of Align’s health plans
Breast Milk Delivery and Lactation Support Services
Employee Assistance Program
Hinge Health Virtual Physical Therapy – Available to all employees and eligible dependents (age 18+) enrolled in an Align medical Plan
Employee benefits. Align offers its employees:
Short‑term and long‑term disability insurance in accordance with those plans.
Basic Life Insurance and Accidental Death and Dismemberment. Voluntary Supplemental Life Insurance for Employee, Spouse/Domestic Partner, and Children are available for purchase in accordance with those plans.
Flexible Spending Accounts– Employees may be eligible to participate in a health care account (including a limited health FSA if enrolled in a HDHP), dependent care account, and a pre‑tax commuter benefit plan.
401k plan (with a discretionary Company match of 50% up to 6% of eligible earnings up to a maximum match of 3%). Employer match vests after two years – 25% year one and 100% at year two. Align offers traditional, Roth, and after‑tax options.
Employee Stock Purchase Program (Employees must work 20 hours or more and be employed on purchase date to be eligible).
Paid vacation of up to 17 days during the first full year of employment (currently accrued at the rate of 5.24 hours each pay‑period), which carries over to a maximum cap of 30 days. Annual paid vacation time accrual increases based on tenure. Both exempt and non‑exempt employees who work 32 hours or more per week receive prorated vacation accrual based on their regularly scheduled work hours and tenure.
Sick time is accrued throughout the year at the rate of one hour for every thirty worked. Employees can carry over unused sick leave each year, up to a maximum balance of 80 hours.
11 Company‑designated paid holidays throughout the year.
If employed for at least 12 consecutive months, Align will grant up to 6 weeks of paid Parental Leave. If employed for less than 12 consecutive months, Align will grant up to 4 weeks of paid Parental Leave. All parental leave must be completed within one year of the birth or placement of the child. Parental leave is in addition to any state and/or local parental leave benefits. Three days of paid bereavement leave. In some cases, due to travel the amount of paid leave may be extended to 5 paid days off. To the extent applicable state or local law offers more generous benefits, Align complies with any such law.
Non‑exempt employees will receive full pay for up to 10 days of jury duty. Exempt employees will receive their full salary during any week they serve and perform any work. Other insurance such as legal, critical illness, voluntary accident, long‑term care, auto, home and pet insurance are available for purchase.
To the extent applicable state or local law offers more generous benefits, Align complies with any such law.
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