Social Media Community Manager
Virtual Vocations Inc, New York, NY, United States
A company is looking for a Social Media Community Manager to manage community presence across online platforms.
Key Responsibilities
Engage with users in online communities to support customer acquisition and enhance brand reputation Respond to incidents and manage crisis communications in public forums Collaborate cross-functionally to provide insights and support customer care initiatives
Required Qualifications
High school diploma or GED Minimum of five years of experience in social and online community management Strong knowledge of fiber internet and broadband networks Proven experience managing discussion-heavy communities like Reddit Demonstrated experience in PR, crisis communications, or incident response
Engage with users in online communities to support customer acquisition and enhance brand reputation Respond to incidents and manage crisis communications in public forums Collaborate cross-functionally to provide insights and support customer care initiatives
Required Qualifications
High school diploma or GED Minimum of five years of experience in social and online community management Strong knowledge of fiber internet and broadband networks Proven experience managing discussion-heavy communities like Reddit Demonstrated experience in PR, crisis communications, or incident response