Inbound Retention Specialist
Virtual Vocations Inc, New York, NY, United States
A company is looking for an Inbound Retention Specialist in Sales for a remote position in the Western region of the United States.
Key Responsibilities
Provide exceptional customer support to strengthen revenue retention Consult and educate current advertisers while managing inbound phone inquiries Highlight the value of advertising solutions through performance metrics and handle escalated client issues
Required Qualifications
Bachelor's Degree or 3+ years of relevant client-facing experience Technical proficiency with computers and information systems Experience in account management, sales, advertising, or small business is preferred Strong time management and organizational skills Ability to handle difficult conversations professionally and adapt to a fast-paced environment
Provide exceptional customer support to strengthen revenue retention Consult and educate current advertisers while managing inbound phone inquiries Highlight the value of advertising solutions through performance metrics and handle escalated client issues
Required Qualifications
Bachelor's Degree or 3+ years of relevant client-facing experience Technical proficiency with computers and information systems Experience in account management, sales, advertising, or small business is preferred Strong time management and organizational skills Ability to handle difficult conversations professionally and adapt to a fast-paced environment