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Director of Community Relations

Silverado Senior Living Management Inc., California, MO, United States


Join Silverado Beverly Place in Los Angeles—a memory care innovator proudly ranked among the Top 10 nationwide by Fortune Magazine’s Best Workplaces in Aging Services. Since 1997, Silverado has been dedicated to delivering exceptional care to individuals living with neurodegenerative conditions. We are a certified Great Place to Work® and offer competitive compensation, comprehensive benefits, and meaningful opportunities for growth and advancement.

We are seeking a Director of Community Relations – a passionate and purpose-driven advocate for individuals living with memory impairment in one of the largest and most dynamic markets in the country. This role combines professional outreach, community education, and census development to connect families with personalized solutions that truly change lives.

Be part of a mission that matters. Lead with a memory care innovator.

You bring empathy, resilience, and integrity to everything you do. You listen with intention, build authentic relationships, and thrive in a collaborative, fast-paced environment. You are highly organized, emotionally intelligent, and committed to delivering an exceptional experience to every family and professional partner you serve.

You are familiar with the Los Angeles market, live locally, and are comfortable navigating the unique pace, traffic patterns, and energy of the area.

What You’ll Be Doing:

Build and maintain relationships with new and existing accounts

Educate professionals and families on Silverado’s dementia and Alzheimer’s resources

Promote Silverado services including permanent placement, respite stays, and end-of-life care

Assess prospective residents for suitability and fit

Develop and execute sales and marketing strategies and public relations opportunities

Partner with community leaders to achieve census goals

Serve as a key member of the Community Leadership team

Qualifications:

3–5 years in customer success/service with strong organizational and presentation skills

Proven success in solution-building and team collaboration

Bachelor’s degree preferred, negotiation skills a bonus

Demonstrates strong verbal and written communication skills across diverse audiences

Some Other Things to Consider:

Active role: walking, bending, lifting (up to 25 lbs.)

Must be comfortable with animals and neurodegenerative conditions

Valid driver’s license and clean driving record required

Fortune Magazine Best Workplace in Aging Services™

Certified Great Place to Work®

Strong internal mobility and ongoing training

Competitive base salary + generous commission plan

Pay Range: $100,000 — $110,000 USD

Benefits:

401(k) matching

Health, Dental and Vision Insurance

Flexible Spending Account (FSA)

Paid time off

Tuition reimbursement and professional development assistance

Referral program

Other amazing benefits such as Pet Insurance, Auto and Home Insurance and Discount Programs!

California Employees: For roles requiring driving, the driving requirement has been deemed essential to the performance of this role due to specific business necessity. Supporting documentation is maintained by Silverado and is available for review upon request to ensure compliance with California law.

Employment offers are contingent on background check, drug screening, physical, and TB testing (if applicable).

Silverado uses E-Verify to confirm work authorization with both the Social Security Administration and the Department of Homeland Security.

EOE/M/F/D/V

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