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Relationship Banker - Danbury Area

U.S. Bankruptcy Court - District of CT, Milford, CT, United States


Job Description This position is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self‑service resources such as mobile banking, online banking, or ATM. The role involves accurately and efficiently processing cash transactions and having deep conversations with clients to understand their financial and life priorities, thereby connecting them to solutions that meet their goals.

Responsibilities

Execute the bank’s risk culture and strive for operational excellence.

Build relationships with clients to meet financial needs.

Follow established processes and guidelines in daily activities, doing what is right for clients and the bank, and adhering to all applicable laws and regulations.

Grow business knowledge and network by partnering with experts in small business, lending, and investments.

Manage financial center traffic, appointments, and outbound calls effectively.

Drive the client experience.

Manage cash responsibilities.

Required Qualifications

Enthusiastic, highly motivated self‑starter with a strong work ethic and intense focus on results, acting in the best interest of the client.

Collaborate effectively to get things done, building and nurturing strong relationships.

Display passion, commitment, and drive to deliver an experience that improves clients’ financial lives.

Confident in identifying solutions for new and existing clients based on their needs.

Communicate effectively and confidently, and be comfortable engaging all clients.

Learn and adapt to new information and technology platforms.

Educate clients on how to conduct simple banking transactions through self‑service technologies (e.g., ATM, online banking, mobile banking).

Apply strong critical thinking and problem‑solving skills to meet clients’ needs.

Follow established processes and guidelines in daily activities, doing what is right for clients and the bank, and adhering to all applicable laws and regulations.

Efficiently manage time and capacity.

Focus on results, while acting in the best interest of the client.

Be flexible to work weekends and/or extended hours as needed.

Desired Qualifications

Experience in financial services and knowledge of industry products and solutions.

At least one year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals.

Six months of cash handling experience.

Bachelor’s Degree or business‑relevant Associate’s Degree such as business management, business administration, or finance.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Minimum Education Requirement

High School Diploma / GED / Secondary School or equivalent.

Shift 1st shift (United States of America)

Hours Per Week 40

Pay Range $25.00 – $27.88 hourly pay, offers to be determined based on experience, education, and skill set.

Benefits This role is currently benefits eligible. We provide industry‑leading benefits, access to paid time off, and resources and support to our employees so they can make a genuine impact and contribute to sustainable growth in our business and the communities we serve.

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