Customer Service Representative II
Garlandtx, Granville South, OH, United States
Customer Service Representative II page is loaded## Customer Service Representative IIlocations:
Granville Arts Centertime type:
Part timeposted on:
Posted Todayjob requisition id:
JR102767**Summary**Responsible for assisting with bookings, reservations, and customer services for the City of Garland’s Atrium at Granville Arts Center. Additional duties include coordination and execution of a variety of special events in coordination with other departments.**Pay Range:** (Depending on qualifications and experience)**Work Schedule:** Weekly work schedule includes days, nights, and weekends, and may include changes to the regular schedule based on the needs of operations**Essential Duties & Responsibilities*** Provide customer service on bookings and reservation of events, using venue systems and following established procedures.* Assist customers in planning and executing events either in person, on the phone, or through email communications and serve as point of contact for clients. Update staff accordingly.* Regularly give customer tours of facility and create/edit customer account records and information in venue systems.* Collect fees and perform simple accounting duties.* Perform basic audio visuals on light boards and understand different setup floorplans.* Other duties as assigned.**Minimum Qualifications*** High School Diploma or GED.* 1-3 years of related experience in a sales, hospitality or customer service environment using computer technologies, or an equivalent combination of education and experience sufficient to perform the job.* Valid Class C Texas driver's license.**Physical Requirements & Work Environment*** Works in a typical office work environment but some physical labor is required.* Occasional outdoor work as needed based on customer requests and city event support. #J-18808-Ljbffr
Granville Arts Centertime type:
Part timeposted on:
Posted Todayjob requisition id:
JR102767**Summary**Responsible for assisting with bookings, reservations, and customer services for the City of Garland’s Atrium at Granville Arts Center. Additional duties include coordination and execution of a variety of special events in coordination with other departments.**Pay Range:** (Depending on qualifications and experience)**Work Schedule:** Weekly work schedule includes days, nights, and weekends, and may include changes to the regular schedule based on the needs of operations**Essential Duties & Responsibilities*** Provide customer service on bookings and reservation of events, using venue systems and following established procedures.* Assist customers in planning and executing events either in person, on the phone, or through email communications and serve as point of contact for clients. Update staff accordingly.* Regularly give customer tours of facility and create/edit customer account records and information in venue systems.* Collect fees and perform simple accounting duties.* Perform basic audio visuals on light boards and understand different setup floorplans.* Other duties as assigned.**Minimum Qualifications*** High School Diploma or GED.* 1-3 years of related experience in a sales, hospitality or customer service environment using computer technologies, or an equivalent combination of education and experience sufficient to perform the job.* Valid Class C Texas driver's license.**Physical Requirements & Work Environment*** Works in a typical office work environment but some physical labor is required.* Occasional outdoor work as needed based on customer requests and city event support. #J-18808-Ljbffr