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Residence Director

Sjf, Rochester, NY, United States


Overview St. John Fisher University is an independent liberal arts institution that provides a transformative education to approximately 3,800 undergraduate, master’s, and doctoral students each year. The university’s residential campus fosters a robust living and learning community with a live‑in residence life program.

Job Responsibilities Supervise and coordinate all aspects of assigned residence hall(s) to ensure that residential facilities are safe, conducive to study and provide an environment that enhances student growth and development. Responsible for overseeing the safety and general well‑being of up to 350 residential students. Supervise and support Resident Assistants (RAs) in their daily work.

Staff Supervision and Development

Plan, prepare and present sessions for RA training.

Responsible for supervision and leadership of 6 to 10 assigned RAs.

Set goals for RAs in consultation with supervisor.

Conduct performance discussions and make recommendations regarding hiring and termination.

Hold weekly staff meetings and individual supervision meetings.

Design and implement ongoing in‑service training/development opportunities for RA staff.

Manage staff development and programming budget as well as oversee procurement of resources such as Wegmans cards.

Student Engagement, Advocacy and Support

Responsible for the general welfare of up to 350 residents.

Ensure that programing is appropriate and consistent with the departmental mission statement and the Fisher Creed.

Facilitate, supervise and help coordinate programming and community building in residence hall(s).

Provide basic counseling in personal safety, conflict resolution, self‑care and academic success.

Collaborate with the Care Team and other campus offices to identify and outreach to students who are struggling with academic, emotional, and/or mental‑health related issues.

Utilize independent judgement to make referrals to appropriate university resources.

Support RA staff in addressing roommate conflicts and other community‑related issues.

Implement mediation strategies for conflicts escalated beyond RA capability.

Advise hall council for assigned building(s) and possible opportunities to advise Residence Hall Association.

Operational

Responsible for day‑to‑day operations of assigned building(s) in consultation with Assistant Director and Director.

Prepare assigned building(s) for check‑in/check‑out periods.

Administer and oversee the room inspection process.

Determine priority and coordinate room changes at the building level.

Assist with departmental assessment projects at the building level.

Student Conduct and Crisis Management

Understand and enforce university and residence hall policies.

Explain and answer questions related to policies and student conduct processes.

Attend weekly meetings with Director of Student Conduct.

Serve as a hearing officer and meet with students as assigned.

Display appropriate critical thinking during emergency response and conduct hearings.

Perform on‑call responsibilities in rotation with other Residence Directors.

Follow departmental professional staff emergency response protocol and support RA staff.

Administrative

Maintain assigned number of office hours per week.

Attend weekly departmental meetings and individual meetings with supervisor.

Assist with RA staff recruitment and selection processes with significant hiring weight.

Assist in the room selection processes.

Utilize appropriate software platforms to maintain student conduct and housing records.

Support departmental and division‑wide strategic plan initiatives.

Serve as a liaison with other university departments.

Participate in university committees as assigned.

Other Opportunities

Participate on departmental committees.

Committee leadership opportunities after first full year of employment.

Opportunities to advise students and student groups.

Education / Experience

Bachelor’s Degree required; Master’s Degree preferred.

Strong computer skills and experience with Microsoft Office required.

Experience living in a residence hall required.

Resident Assistant experience preferred.

Experience with housing management (StarRez) and student conduct database systems (Maxient) preferred.

Additional Qualifications

Ability to work well with others and desire to work in a student‑centered environment.

Ability to think clearly amid changing priorities and circumstances.

Attention to detail and high accountability for meeting deadlines.

Maintain professional attitude and demeanor in difficult situations.

Exercise sound judgment.

Maintain high level of confidentiality.

Physical Demands

Mobility:

Ability to move throughout residence halls and campus buildings, including climbing stairs and walking long distances.

Standing and Sitting:

Extended periods of sitting during administrative tasks and meetings; standing during events and student interactions.

Lifting and Carrying:

Occasionally lift and carry items such as packages, event materials, or equipment (typically up to 25 lbs).

Manual Dexterity:

Use of computer keyboard, office equipment, and handling keys or access cards.

Emergency Response:

Physical ability to respond quickly in crisis situations, which may include moving rapidly through buildings or assisting students.

Supervision of Employees Direct supervision of Resident Assistants.

Work Hours The Residence Director is a full‑time, 10‑month live‑in position (August 1–May 31). The Residence Director must be available to work occasional extended hours, including fall and spring RA training, semester opening and closing, duty rotation, and university open houses.

Salary $41,479.00 per year. This is one component of the university’s Total Rewards package.

EEO Statement St. John Fisher University provides equal employment opportunity in accordance with federal, state, and local laws governing non‑discrimination. The university does not discriminate based on race, color, religion, gender, sexual orientation, national origin, disability, age, marital status, veteran status, or any other protected characteristic. The Title IX Coordinator (Meg Flaherty, Ph.D.) can be reached at 585‑385‑8232 or by email at

titleix@sjfc.edu .

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