IT Service Desk Analyst
Virtual Vocations Inc, New York, NY, United States
A company is looking for an IT Service Desk Analyst responsible for providing technical support to internal and external employees and clients.
Key Responsibilities
Assist internal employees and external customers with technical issues Update, manage, and resolve internal tickets within the incident tracking system Participate in a rotating 24/7 on-call schedule for critical system incidents
Required Qualifications
Excellent technical skills with PCs Familiarity with Microsoft Office Suite High School Diploma or GED Valid US Driver's License
Assist internal employees and external customers with technical issues Update, manage, and resolve internal tickets within the incident tracking system Participate in a rotating 24/7 on-call schedule for critical system incidents
Required Qualifications
Excellent technical skills with PCs Familiarity with Microsoft Office Suite High School Diploma or GED Valid US Driver's License