AVP Contact Center Sales
Virtual Vocations Inc, New York, NY, United States
A company is looking for an AVP of Contact Center Sales to lead enterprise market share capture and AI-powered customer experience transformation.
Key Responsibilities
Develop and execute a go-to-market strategy focused on acquiring new enterprise and mid-market clients Lead AI-driven customer experience strategies and articulate their impact on ROI and customer loyalty Manage the full direct sales process, including prospecting, negotiations, and contract finalization
Required Qualifications
12+ years of strategic sales experience in SaaS, CCaaS, or CX software sectors Proven track record of achieving 7-figure and 8-figure annual sales quotas Strong technical knowledge of cloud architectures and Generative AI applications in contact centers Ability to engage with both technical and executive stakeholders effectively Bachelor's degree required; MBA or equivalent leadership experience preferred
Develop and execute a go-to-market strategy focused on acquiring new enterprise and mid-market clients Lead AI-driven customer experience strategies and articulate their impact on ROI and customer loyalty Manage the full direct sales process, including prospecting, negotiations, and contract finalization
Required Qualifications
12+ years of strategic sales experience in SaaS, CCaaS, or CX software sectors Proven track record of achieving 7-figure and 8-figure annual sales quotas Strong technical knowledge of cloud architectures and Generative AI applications in contact centers Ability to engage with both technical and executive stakeholders effectively Bachelor's degree required; MBA or equivalent leadership experience preferred