Director of Service Delivery – Regional Operations

A major telecommunications firm is seeking a Director of Service Delivery in Woburn, Massachusetts. The role involves leading customer services for a key wireless carrier account, focusing on revenue-generating services. The ideal candidate will have experience in managing service delivery processes, ensuring quality oversight, and maintaining strong customer relationships. This position requires strategic planning and the ability to engage with customers for effective issue resolution and partnership enhancement. #J-18808-Ljbffr