Director, Key Accounts
Americold, Atlanta, GA, United States
What You’ll Do
This role primarily requires new business attainment through prospect engagement and identification of new business opportunities in support of the company’s strategy and growth objectives. Additional responsibility for management of assigned Key Account(s) to ensure revenue growth, account profitability, account maintenance, and customer satisfaction within Americold’s assigned vertical/Sector. Key Accounts are considered Americold’s Top 100 customers, generating revenue in excess of $1 million annually.
This role will support Key Account(s) within our Protein business sector.
Fosters collaborative partnership to drive customer specific strategic vision
Drives revenue and growth of assigned Key Account(s)
Manages customer relationships to ensure ongoing review of opportunities and profitability of assigned Account(s)
Expands services provided to the existing customer base such as Transportation, Multi-vendor Consolidation (MVC), value added services, and international opportunities
Coordinates with other Business Development and Commercial staff regarding integration of new and existing Account(s)
Manages and ensures appropriate, profitability and rate initiatives are executed for assigned Account(s)
Responsible for analysis and review of monthly revenue & KPI reports that include tracking of Account(s) performance in relation to Company budget goals and objectives
Manages special projects to address customer-specific needs, working with customer, partner, and internal staff
Manages solution development process for new business opportunities, coordinating efforts of support functions
Maintain appropriate account information in CRM tool (Salesforce)
What Experience and Education You Need
Bachelor's degree in business, sales, or marketing or equivalent training in business or sales management
7-10 years of experience with a minimum of 5 years in management positions with increasing responsibilities
Experience in operational industries or business services in the areas of supply chain, warehousing, distribution, transportation, etc. Experience in the food industry with a focus on any or all of beef, pork, poultry, dairy, bakery, agricultural, or seafood related areas
Expertise in Protein Account(s)
Demonstrated ability to build and maintain business relationships with Executive-level decision-makers and internal resources at all levels
Proven ability in developing creative solutions for potential and current customers
Proven success in new business sales and closure
Ability to travel Estimated at 50%, including weekends and holidays as needed
What Could Set You Apart
Masters degree
Demonstrated ability to successfully manage multiple clients of various sizes
Proficient in current technology platforms including Salesforce, Sharepoint, Webex, Microsoft Office
Understanding of Supply Chain Systems such as WMS, TMS, OMS, and ERP’s
Physical Requirements
Requires the ability to sit for long periods of time, with frequent interruptions
Requires several hours per day of sitting, getting up and down from chairs, and reaching, or bending
Requires manual dexterity with normal hand and finger movements for typical office work
Talking, hearing, and seeing are important elements of completing assigned tasks
Requires frequent travel by automobile and airplane up to 50% of the timeRequired to evaluate facility operations in temperatures at or below freezing
Frequently carries loads related to travel and occasionally lifts, carries, positions, or moves objects weighing up to 20 pounds
Requires the use of various electronic tools
Occasionally works evenings or weekends in order to complete objectives or to attend meetings
Requires the ability to relate to others beyond giving and receiving instructions: must partner with colleagues without exhibiting behavioral extremes
Requires the performance of work activities including reasoning, negotiating, instructing, persuading, or speaking with others; and respond appropriately to constructive feedback from executive management
Americold is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. EOE/AA M/F/D/V.
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This role will support Key Account(s) within our Protein business sector.
Fosters collaborative partnership to drive customer specific strategic vision
Drives revenue and growth of assigned Key Account(s)
Manages customer relationships to ensure ongoing review of opportunities and profitability of assigned Account(s)
Expands services provided to the existing customer base such as Transportation, Multi-vendor Consolidation (MVC), value added services, and international opportunities
Coordinates with other Business Development and Commercial staff regarding integration of new and existing Account(s)
Manages and ensures appropriate, profitability and rate initiatives are executed for assigned Account(s)
Responsible for analysis and review of monthly revenue & KPI reports that include tracking of Account(s) performance in relation to Company budget goals and objectives
Manages special projects to address customer-specific needs, working with customer, partner, and internal staff
Manages solution development process for new business opportunities, coordinating efforts of support functions
Maintain appropriate account information in CRM tool (Salesforce)
What Experience and Education You Need
Bachelor's degree in business, sales, or marketing or equivalent training in business or sales management
7-10 years of experience with a minimum of 5 years in management positions with increasing responsibilities
Experience in operational industries or business services in the areas of supply chain, warehousing, distribution, transportation, etc. Experience in the food industry with a focus on any or all of beef, pork, poultry, dairy, bakery, agricultural, or seafood related areas
Expertise in Protein Account(s)
Demonstrated ability to build and maintain business relationships with Executive-level decision-makers and internal resources at all levels
Proven ability in developing creative solutions for potential and current customers
Proven success in new business sales and closure
Ability to travel Estimated at 50%, including weekends and holidays as needed
What Could Set You Apart
Masters degree
Demonstrated ability to successfully manage multiple clients of various sizes
Proficient in current technology platforms including Salesforce, Sharepoint, Webex, Microsoft Office
Understanding of Supply Chain Systems such as WMS, TMS, OMS, and ERP’s
Physical Requirements
Requires the ability to sit for long periods of time, with frequent interruptions
Requires several hours per day of sitting, getting up and down from chairs, and reaching, or bending
Requires manual dexterity with normal hand and finger movements for typical office work
Talking, hearing, and seeing are important elements of completing assigned tasks
Requires frequent travel by automobile and airplane up to 50% of the timeRequired to evaluate facility operations in temperatures at or below freezing
Frequently carries loads related to travel and occasionally lifts, carries, positions, or moves objects weighing up to 20 pounds
Requires the use of various electronic tools
Occasionally works evenings or weekends in order to complete objectives or to attend meetings
Requires the ability to relate to others beyond giving and receiving instructions: must partner with colleagues without exhibiting behavioral extremes
Requires the performance of work activities including reasoning, negotiating, instructing, persuading, or speaking with others; and respond appropriately to constructive feedback from executive management
Americold is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. EOE/AA M/F/D/V.
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