Training / Enablement Lead - Remote
NTT DATA, Inc., Dallas, TX, United States
Training / Enablement Lead – Process Reimagination - Remote
Day to Day job Duties (what this person will do on a daily/weekly basis)
Role Summary
We are seeking an experienced Training / Enablement Lead to drive capability building, adoption, and behavior change as part of large-scale process reimagination and transformation initiatives. This role focuses on enabling business users, leaders, and operational teams to successfully adopt new processes, operating models, digital tools, and AI‑enabled ways of working.
Responsibilities
Define and own the training and enablement strategy for process reimagination initiatives.
Align enablement plans with transformation goals, timelines, and business outcomes.
Partner with transformation leaders, process owners, and HR/L&D teams.
Contribute to change management and adoption strategy.
Develop enablement programs for redesigned business processes and operating models.
Translate to‑be processes into clear, role‑based learning journeys.
Ensure enablement supports both functional and behavioral change.
Design and deliver instructor‑led, virtual, and hybrid training programs.
Create learning assets such as playbooks, SOPs, job aids, and quick reference guides.
Tailor learning content for leadership, operations, and support teams.
Enable adoption of digital, automation, and AI‑driven processes.
Translate system and tool changes into practical user guidance.
Support enablement for intelligent automation and AI‑assisted workflows.
Assess organizational readiness and skill gaps.
Measure enablement effectiveness using adoption and proficiency metrics.
Continuously improve enablement programs based on feedback.
Basic Qualifications
5+ years of experience in training, enablement, or change management roles.
Experience supporting process reengineering or operating model transformation.
Strong facilitation, instructional design, and stakeholder engagement skills.
Preferred Qualifications
Experience in digital or AI‑enabled transformation programs.
Exposure to Lean, Six Sigma, BPM, or Agile transformation initiatives.
Certification in Change Management or Learning & Development.
Soft Skills
Excellent communication and storytelling abilities.
Strong facilitation and influencing skills.
Empathy, adaptability, and learner‑centric mindset.
Why Join Us This role provides an opportunity to shape how people work through process reimagination, drive adoption of new ways of working, and contribute to meaningful transformation outcomes.
NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
Nearest Major Market:
Dallas Nearest Secondary Market:
Fort Worth Job Segment:
Change Management, Lean Six Sigma, Six Sigma, Consulting, Management, Technology
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Responsibilities
Define and own the training and enablement strategy for process reimagination initiatives.
Align enablement plans with transformation goals, timelines, and business outcomes.
Partner with transformation leaders, process owners, and HR/L&D teams.
Contribute to change management and adoption strategy.
Develop enablement programs for redesigned business processes and operating models.
Translate to‑be processes into clear, role‑based learning journeys.
Ensure enablement supports both functional and behavioral change.
Design and deliver instructor‑led, virtual, and hybrid training programs.
Create learning assets such as playbooks, SOPs, job aids, and quick reference guides.
Tailor learning content for leadership, operations, and support teams.
Enable adoption of digital, automation, and AI‑driven processes.
Translate system and tool changes into practical user guidance.
Support enablement for intelligent automation and AI‑assisted workflows.
Assess organizational readiness and skill gaps.
Measure enablement effectiveness using adoption and proficiency metrics.
Continuously improve enablement programs based on feedback.
Basic Qualifications
5+ years of experience in training, enablement, or change management roles.
Experience supporting process reengineering or operating model transformation.
Strong facilitation, instructional design, and stakeholder engagement skills.
Preferred Qualifications
Experience in digital or AI‑enabled transformation programs.
Exposure to Lean, Six Sigma, BPM, or Agile transformation initiatives.
Certification in Change Management or Learning & Development.
Soft Skills
Excellent communication and storytelling abilities.
Strong facilitation and influencing skills.
Empathy, adaptability, and learner‑centric mindset.
Why Join Us This role provides an opportunity to shape how people work through process reimagination, drive adoption of new ways of working, and contribute to meaningful transformation outcomes.
NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
Nearest Major Market:
Dallas Nearest Secondary Market:
Fort Worth Job Segment:
Change Management, Lean Six Sigma, Six Sigma, Consulting, Management, Technology
#J-18808-Ljbffr