Mortgage Customer Service Representative
Virtual Vocations Inc, New York, NY, United States
A company is looking for a Mortgage Customer Service Representative.
Key Responsibilities
Handle incoming customer calls regarding mortgage accounts, payment assistance, and general inquiries Deliver accurate, respectful, and timely support to each customer Document all interactions clearly and thoroughly within internal systems
Required Qualifications
Minimum typing speed of 40 WPM 1+ year of customer service experience, preferably in mortgage, banking, or financial services Proven ability to work efficiently in fast-paced and high-stress settings High level of professionalism and problem-solving ability Must be dependable and punctual with a strong work ethic
Handle incoming customer calls regarding mortgage accounts, payment assistance, and general inquiries Deliver accurate, respectful, and timely support to each customer Document all interactions clearly and thoroughly within internal systems
Required Qualifications
Minimum typing speed of 40 WPM 1+ year of customer service experience, preferably in mortgage, banking, or financial services Proven ability to work efficiently in fast-paced and high-stress settings High level of professionalism and problem-solving ability Must be dependable and punctual with a strong work ethic