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Account Manager, Client Success

Virtual Vocations Inc, New York, NY, United States


A company is looking for an Account Manager, Client Success. Key Responsibilities

Manage day-to-day client relationships with Pharmaceutical manufacturer customers, ensuring excellent customer service Analyze and deliver monthly program metrics to reinforce program ROI and provide insights for clients Collaborate with internal teams to deliver tailored solutions and manage the implementation process

Required Qualifications

5+ years of professional experience in Pharmaceutical client and account management Familiarity with pharmaceutical regulatory review (MLR / PRC) Ability to apply analytics and data to a value proposition Experience with CRM software like Salesforce and project management platforms like JIRA or Asana A deep curiosity and interest in healthcare technologies