Director of Retail Operations & Merchandising
Motown Museum, Detroit, MI, United States
Director of Retail Operations & Merchandising
About Motown Museum
In the 1960s, HitsvilleU.S.A. was buzzing with activity. These modest buildings on Detroit’s West Grand Boulevard housed dozens of the music industry’s most talented, passionate and successful people. More than half a century later, the walls of Motown Museum continue to hold that entrepreneurial energy for its staff—and you could be part of our team.
As a museum and cultural institution, we seek to hire talented and skilled individuals interested in careers, internships, and volunteers across a variety of functions—including staff for collections, programming, fund development, guest services, retail, management, and more.
About the role
Motown Museum is seeking a dynamic and hands‑on Director of Retail Operations & Merchandising to build and lead our retail operation as a revenue‑generating extension of the Motown brand and visitor experience. This is a unique opportunity to launch and shape a retail program from the ground up—from product strategy and store setup to team leadership and sales performance.
What you’ll do
Lead retail store launch from concept to opening readiness
Develop and execute retail strategy to drive revenue and growth
Oversee merchandising, product assortment, and vendor partnerships
Manage inventory, financial performance, and key retail metrics
Build, lead, and develop a high‑performing retail team
Ensure seamless daily operations and exceptional store presentation
Align retail offerings with exhibitions, programming, and storytelling
Support the growth of e-commerce and digital retail
Qualifications
5–8 years of retail leadership experience, including store openings
Strong merchandising, buying, and inventory management expertise
Proven ability to drive sales and manage financial performance
Experience building and leading teams
Strong operational and analytical skills
Passion for music, culture, and storytelling
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In the 1960s, HitsvilleU.S.A. was buzzing with activity. These modest buildings on Detroit’s West Grand Boulevard housed dozens of the music industry’s most talented, passionate and successful people. More than half a century later, the walls of Motown Museum continue to hold that entrepreneurial energy for its staff—and you could be part of our team.
As a museum and cultural institution, we seek to hire talented and skilled individuals interested in careers, internships, and volunteers across a variety of functions—including staff for collections, programming, fund development, guest services, retail, management, and more.
About the role
Motown Museum is seeking a dynamic and hands‑on Director of Retail Operations & Merchandising to build and lead our retail operation as a revenue‑generating extension of the Motown brand and visitor experience. This is a unique opportunity to launch and shape a retail program from the ground up—from product strategy and store setup to team leadership and sales performance.
What you’ll do
Lead retail store launch from concept to opening readiness
Develop and execute retail strategy to drive revenue and growth
Oversee merchandising, product assortment, and vendor partnerships
Manage inventory, financial performance, and key retail metrics
Build, lead, and develop a high‑performing retail team
Ensure seamless daily operations and exceptional store presentation
Align retail offerings with exhibitions, programming, and storytelling
Support the growth of e-commerce and digital retail
Qualifications
5–8 years of retail leadership experience, including store openings
Strong merchandising, buying, and inventory management expertise
Proven ability to drive sales and manage financial performance
Experience building and leading teams
Strong operational and analytical skills
Passion for music, culture, and storytelling
#J-18808-Ljbffr