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Associate Director of Digital Marketing

Knights of Columbus, New Haven, CT, United States


Authorization to work in the United States is required This position is not eligible for visa sponsorship.

Overview The Director of Digital Marketing will be responsible for building our community and projecting our brand by managing the Digital Marketing team, responsible for building and executing on strategy for organic and paid social media advertising campaigns on platforms including, but not limited to, Facebook, Instagram, LinkedIn, Twitter, YouTube, Yext, Google, Bing and others, as well as managing paid search campaigns.

The Director of Digital Marketing will also be responsible for understanding business goals and objectives and must be able to guide their team in analyzing and clearly explaining platform and campaign performance as well as recommending improvements.

Additionally, this role is expected to stay on the cutting edge of evolving search engine marketing and digital advertising tactics and will be encouraged to bring forward suggestions for new digital advertising channels and platforms.

Core Responsibilities

Own the end-to-end process of developing, deploying, and optimizing organic social media and paid search, display, and video campaigns in support of business goals

Manage the parties responsible for organic social channels, online community management, and influencer research and connections

Identify the best digital channels and targeting techniques to reach a target audience

Own and maintain digital marketing audience personas and their journeys

Budget allocation and management across digital advertising channels

Keyword research, selection, testing, and optimization strategy

Guide and manage ad copy creation, image selection, testing, and optimization for all business units, in partnership with stakeholders on the marketing team and beyond

Works in partnership with UI/UX to test landing pages and recommend improvements based on overall digital marketing results

Lead community management strategy across the Knights’ channels with a “customer first” mindset.

Reporting and analysis of all digital campaign performance

Personalization and Experimentation strategy across web, ads, and email to drive leads, adoption, and conversions.

Skills Qualifications Required:

Working knowledge of YouTube, Facebook, Instagram, LinkedIn, WhatsApp, TikTok, and others.

Ability to seek out and implement the latest digital advertising tactics

Extensive experience using Google Ads (certification preferred)

Experience using Google products (including but not limited to) Google Analytics, Google Tag Manager, Looker, and Google Search Console

Experience using Marketo or similar platforms

Experience in campaign strategy creation, communication, management, and proactive account performance troubleshooting

Strong analytical skills and experience with data analysis

Excellent verbal and written communication skills

Ability to work independently and as a member of the Marketing and Customer Experience team

Ability to multitask, meet deadlines, and manage priorities

Positive attitude, driven, and an energetic team player

Experience managing a small team

Compensation The wage range for this role takes into account a broad array of factors that are considered in making compensation decisions, including but not limited to: skill sets; experience and training; licensure and certifications; and other business and organizational needs. The range below applies as long as the work is performed in Connecticut; the Knights of Columbus reserves the right to adjust the wage range if the position is performed in another location. At the Knights of Columbus, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $112,000 - $190,500.

Physical Demands Must be able to remain in a stationary position for a majority of the workday.

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