Tax Manager - Indirect Tax - Sales and Use Lookback Review
Ernst & Young Advisory Services Sdn Bhd, New York, NY, United States
Location: New York
Other locations: Anywhere in Country
Date: Mar 27, 2026
Requisition ID: 1697119
The opportunity Our Sales and Use Tax Lookback Review COE is a national team which leads large multi-state, sales and use tax recovery projects for EY’s largest clients. It’s here you’ll find everything you need to continue to develop as a multi-state, sales and use tax practitioner. It’s all about taking on new skills and responsibilities as they arise and making the most of our dedicated mentors and training programs.
Handling multi-state sales/use tax recovery projects for large, sophisticated organizations takes more than just a technical understanding of current sales and use tax rules. As a Sales and Use Tax Manager, assigned to EY’s Sales and Use Tax Lookback Review Center of Excellence (COE), we’ll look to you to build and apply your knowledge on a wide range of sales and use tax recovery projects for clients in multiple industries. In this role, you can expect the support of some of the most engaging colleagues around, committed to developing you, and providing plenty of opportunities to progress your career.
Advise on indirect tax regulatory changes; design strategies, operating models, processes, and compliance frameworks that raise efficiency and meet requirements. Identify opportunities for tax optimization, credits and refund recovery, exposure reduction; manage strategies, compliance, remediation, controversies, and corrective filings. Support process review and technology transformation.
Translate regulatory changes into practical compliance and reporting solutions.
Implement operating models and frameworks across the indirect tax lifecycle.
Lead optimization, recovery, and exposure‑reduction initiatives.
Your key responsibilities
Lead workstream delivery, track status and deliverables, and participate in client working sessions. Identify opportunities for additional services, contribute to RFPs, manage engagement economics, and implement resource plans and budgets. Guide teams, drive improvement, and recommend solutions by interpreting internal/external issues. Travel required regularly for external clients.
Develop solutions to complex problems and select suitable methods and criteria.
Recommend policy changes and establish procedures for your area or function.
Apply depth of expertise to guide others toward quality solutions.
Research our clients’ business operations and build long‑lasting relationships with them.
Identify applicable sales and use tax exemptions and exclusions.
Identify potential overpayment opportunities or risks and communicate these to our clients.
Monitor current tax law changes to maintain your credibility as a trusted advisor.
Develop clear, intelligent plans and approaches for sales and use tax recoveries.
Prepare and defend sales and use tax refund claims.
Participate on a motivated team of professionals.
Manage a motivated team of professionals, guaranteeing they have the skills, knowledge and opportunities to reach their full potential.
Skills and attributes for success Client‑facing delivery leadership, disciplined quality and risk management, continuous improvement, and the ability to guide teams toward outcomes.
Manage and deliver processes, solutions, and projects with a focus on quality and risk.
Lead or supervise professionals to deliver complex technical initiatives with accountability for results.
Interpret internal/external issues to recommend innovative, practical solutions.
Meet locally set performance metrics across client service, quality, sales, solution development, and teaming.
To qualify for the role, you must have
Bachelor’s degree in Accounting, Finance, Business or a related discipline.
An achieved CPA qualification, member of a state Bar, certification as a member of the Institute for Professionals in Taxation or CMI designation.
A minimum of 5 years of relevant experience in a broad range of sales and use tax processes, concepts and tools.
Experience managing budgets, people and projects.
A proven record of excellence in a professional services or tax organization.
Technical writing and research experience in a tax context.
The ability to prioritize when working on multiple complex projects.
Strong influencing skills, and the confidence to question existing processes.
Tax legislation and impact assessment.
Indirect tax refund and recovery review.
Tax planning and optimization.
Data analysis and interpretation.
Tax compliance and reporting requirements.
Data visualization and storytelling.
Application and tool analysis.
Sustainability drivers and mega trends.
Building and managing relationships.
Client trust and value.
Communicating with impact.
Emotional agility.
Complex problem solving.
Critical thinking.
Driving outcomes.
Learning agility.
Leading teams.
Managing change.
Negotiation and influencing.
Sector knowledge.
Ideally, you’ll also have
Experience leading workstreams across planning, execution, and closure.
Contribution to RFP responses and sales growth.
Practical management of engagement economics and resource planning.
Daily participation in client working sessions and strong stakeholder management.
What we look for Leaders who balance client impact with quality and risk discipline, apply sound judgment to ambiguous problems, and elevate outcomes through team guidance, clear communication, and a global, inclusive mindset.
What we offer you
We offer a comprehensive compensation and benefits package. Base salary range for this job in all geographic locations in the US is $105,100 to $192,600. In New York City Metro Area, Washington State and California (excluding Sacramento) the range is $126,100 to $218,900. Individual salaries are determined by various factors including education, experience, skills and geography. Total Rewards include medical and dental coverage, pension and 401(k) plans, and paid time off options.
Hybrid work model: most external client‑serving roles to work together in person 60% of the time over the course of an engagement, project or year.
Flexible vacation policy, time off for EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence.
Equal Employment Opportunity EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status or any other legally protected basis, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and need assistance applying online or request an accommodation during any part of the application process, please contact EY’s Talent Shared Services Team.
EY accepts applications for this position on an ongoing basis.
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Other locations: Anywhere in Country
Date: Mar 27, 2026
Requisition ID: 1697119
The opportunity Our Sales and Use Tax Lookback Review COE is a national team which leads large multi-state, sales and use tax recovery projects for EY’s largest clients. It’s here you’ll find everything you need to continue to develop as a multi-state, sales and use tax practitioner. It’s all about taking on new skills and responsibilities as they arise and making the most of our dedicated mentors and training programs.
Handling multi-state sales/use tax recovery projects for large, sophisticated organizations takes more than just a technical understanding of current sales and use tax rules. As a Sales and Use Tax Manager, assigned to EY’s Sales and Use Tax Lookback Review Center of Excellence (COE), we’ll look to you to build and apply your knowledge on a wide range of sales and use tax recovery projects for clients in multiple industries. In this role, you can expect the support of some of the most engaging colleagues around, committed to developing you, and providing plenty of opportunities to progress your career.
Advise on indirect tax regulatory changes; design strategies, operating models, processes, and compliance frameworks that raise efficiency and meet requirements. Identify opportunities for tax optimization, credits and refund recovery, exposure reduction; manage strategies, compliance, remediation, controversies, and corrective filings. Support process review and technology transformation.
Translate regulatory changes into practical compliance and reporting solutions.
Implement operating models and frameworks across the indirect tax lifecycle.
Lead optimization, recovery, and exposure‑reduction initiatives.
Your key responsibilities
Lead workstream delivery, track status and deliverables, and participate in client working sessions. Identify opportunities for additional services, contribute to RFPs, manage engagement economics, and implement resource plans and budgets. Guide teams, drive improvement, and recommend solutions by interpreting internal/external issues. Travel required regularly for external clients.
Develop solutions to complex problems and select suitable methods and criteria.
Recommend policy changes and establish procedures for your area or function.
Apply depth of expertise to guide others toward quality solutions.
Research our clients’ business operations and build long‑lasting relationships with them.
Identify applicable sales and use tax exemptions and exclusions.
Identify potential overpayment opportunities or risks and communicate these to our clients.
Monitor current tax law changes to maintain your credibility as a trusted advisor.
Develop clear, intelligent plans and approaches for sales and use tax recoveries.
Prepare and defend sales and use tax refund claims.
Participate on a motivated team of professionals.
Manage a motivated team of professionals, guaranteeing they have the skills, knowledge and opportunities to reach their full potential.
Skills and attributes for success Client‑facing delivery leadership, disciplined quality and risk management, continuous improvement, and the ability to guide teams toward outcomes.
Manage and deliver processes, solutions, and projects with a focus on quality and risk.
Lead or supervise professionals to deliver complex technical initiatives with accountability for results.
Interpret internal/external issues to recommend innovative, practical solutions.
Meet locally set performance metrics across client service, quality, sales, solution development, and teaming.
To qualify for the role, you must have
Bachelor’s degree in Accounting, Finance, Business or a related discipline.
An achieved CPA qualification, member of a state Bar, certification as a member of the Institute for Professionals in Taxation or CMI designation.
A minimum of 5 years of relevant experience in a broad range of sales and use tax processes, concepts and tools.
Experience managing budgets, people and projects.
A proven record of excellence in a professional services or tax organization.
Technical writing and research experience in a tax context.
The ability to prioritize when working on multiple complex projects.
Strong influencing skills, and the confidence to question existing processes.
Tax legislation and impact assessment.
Indirect tax refund and recovery review.
Tax planning and optimization.
Data analysis and interpretation.
Tax compliance and reporting requirements.
Data visualization and storytelling.
Application and tool analysis.
Sustainability drivers and mega trends.
Building and managing relationships.
Client trust and value.
Communicating with impact.
Emotional agility.
Complex problem solving.
Critical thinking.
Driving outcomes.
Learning agility.
Leading teams.
Managing change.
Negotiation and influencing.
Sector knowledge.
Ideally, you’ll also have
Experience leading workstreams across planning, execution, and closure.
Contribution to RFP responses and sales growth.
Practical management of engagement economics and resource planning.
Daily participation in client working sessions and strong stakeholder management.
What we look for Leaders who balance client impact with quality and risk discipline, apply sound judgment to ambiguous problems, and elevate outcomes through team guidance, clear communication, and a global, inclusive mindset.
What we offer you
We offer a comprehensive compensation and benefits package. Base salary range for this job in all geographic locations in the US is $105,100 to $192,600. In New York City Metro Area, Washington State and California (excluding Sacramento) the range is $126,100 to $218,900. Individual salaries are determined by various factors including education, experience, skills and geography. Total Rewards include medical and dental coverage, pension and 401(k) plans, and paid time off options.
Hybrid work model: most external client‑serving roles to work together in person 60% of the time over the course of an engagement, project or year.
Flexible vacation policy, time off for EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence.
Equal Employment Opportunity EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status or any other legally protected basis, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and need assistance applying online or request an accommodation during any part of the application process, please contact EY’s Talent Shared Services Team.
EY accepts applications for this position on an ongoing basis.
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