Senior Customer Advocacy Specialist
Virtual Vocations Inc, New York, NY, United States
A company is looking for a Senior Customer Advocacy Specialist to build and scale a customer advocacy program.
Key Responsibilities
Build and manage the customer advocacy program, including reference management and case study production Identify and develop relationships with customer advocates to enhance marketing programs Track and report on advocacy program KPIs and build advocate recognition programs
Required Qualifications
Bachelor's degree in Marketing, Communications, or a related field 4+ years of experience in customer marketing or customer advocacy in a B2B technology environment Proven ability to produce customer case studies and testimonials Experience managing peer review platform programs Strong relationship-building skills to maintain advocate engagement
Build and manage the customer advocacy program, including reference management and case study production Identify and develop relationships with customer advocates to enhance marketing programs Track and report on advocacy program KPIs and build advocate recognition programs
Required Qualifications
Bachelor's degree in Marketing, Communications, or a related field 4+ years of experience in customer marketing or customer advocacy in a B2B technology environment Proven ability to produce customer case studies and testimonials Experience managing peer review platform programs Strong relationship-building skills to maintain advocate engagement