Director, Product Management

Director, Product Management

As the Director, Product Manager for our Salesforce Link IQ Platform, you will lead the strategy and roadmap for the core capabilities that power our Salesforce ecosystem, including data and record structures, workflows, permissions, navigation and UX, reporting and dashboards, and key integrations. Reporting to the Vice President of Technology for Leasing & Leasing Operations, you will partner closely with business stakeholders across the company to understand needs, challenge assumptions, and drive clarity across complex processes. This role calls for a highly inquisitive, data- and AI-driven product leader with a builder’s mindset—relentless and fast-moving in iterating and delivering scalable, intuitive, and secure Salesforce solutions that continuously improve the digital experience and drive business outcomes.

Responsibilities

• Partner with business leaders, understand their business model capabilities, and create product strategy and roadmap
• Engage with business partners and other stakeholders to create and manage a demand management process to analyze, prioritize, and deliver on project and enhancement requests
• Manage vendor relationship to ensure high-quality partnership and accountability
• Drive a data-informed product design approach and integrate AI product development methodology
• Define and manage OKRs and KPIs that build confidence in the platform and ensure the platform meets the needs and goals of the business
• Engage user communities in a continuous feedback loop that drives the platform forward
• Promote and practice security-by-design, ensuring the appropriate level of controls and protections are inherent in every product

Stakeholder Management

• Develop and nurture relationships with key business stakeholders to understand their objectives, challenges, and strategic priorities
• Act as a trusted advisor, providing insights and recommendations on how technology can support and enhance business goalsCommunicate and collaborate across many levels in the organization with excellent and written communication skills
• Translate innovative ideas into functional and technical requirements to support our teams working smarter
• Guide, influence, and persuade business partners and team members towards solutions that meet business needs and goals
• Maintain relationships with external partners and vendors that challenge them to deliver world-class service for Link

Project Delivery

• Develop business cases, user requirements, and project charters
• Intake demand and facilitate stakeholder-led prioritization, with the nimble ability to pivot as business needs shift
• Spearhead cross-functional collaboration with engineering, architecture, design, and operations teams to deliver robust, secure, scalable technology products

Technology Operations

• Define and manage data integrations with internal and external products and platforms
• Develop and manage metrics that ensure vendors and external partners meet or exceed operational expectations
• Collaborate with Internal Audit to ensure that IT General Controls are defined as needed for projects and applications and then followed as routine operations

Qualifications

• Bachelor’s degree required in Business, Finance, Real Estate, Information Technology, or a related field
• 7–10+ years of progressive experience in technology product management, ideally CRE Tech focused
• Knowledge of Salesforce CRM lifecycle
• Knowledge of commercial real estate industry
• Proven track record of launching and scaling successful B2B or B2C products, delivering measurable business impact
• Exceptional ability to engage, influence, and enable business partners at all levels, fostering strong cross-functional alignment
• Outstanding communication skills, with the ability to articulate vision, decisions, and outcomes clearly in both verbal and written formats
• Extensive experience developing, managing, and executing multi-year product roadmaps aligned to business strategy
• Strong technical acumen with the capability to partner effectively with engineering, architecture, and transformation teams
• Deep experience applying agile methodologies and using modern product management tools (eg, Jira, Confluence, Figma) to drive transparency and execution excellence

Posted: 02-Mar-26

Location: Chicago, Illinois

Type: Full Time

Categories: Marketing/Business Development

Additional Information: Hybrid/Remote is allowed.

Compensation: $160,000 - $185,000 base salary

Benefits: Health insurance coverage, retirement savings plan, paid holidays, paid time off.

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