Director of Conversational AI & BI Strategy (Remote)

A leading healthcare company is seeking a Director of Business Intelligence to guide strategic decisions for Conversational Platforms. This role focuses on delivering actionable insights and managing reporting for IVR, IVA, and chat platforms. The ideal candidate has over 10 years of business intelligence experience, with a strong emphasis on digital strategies, leadership, and communication skills. This position supports team development and alignment across multiple teams while enhancing the overall customer experience.
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