EXECUTIVE DIRECTOR

Reports to: KCM Board of Directors

Are you a visionary leader called to restore hope and dignity to the Katy community? KCM is seeking an Executive Director to lead our next chapter of growth, turning operational stability into expansive community impact. We are seeking a visionary leader to rebuild historic bridges, forge new partnerships, and secure the resources necessary to optimize our operations and cash flow and sustain our massive community impact. As Executive Director, this individual would be accountable for all aspects of day-to-day operations across services areas, financial and cash management integrity, fundraising and development, grant compliance and administration, staff and volunteer leadership, community partnerships, compliance, and strategic growth.

Key Responsibilities

Organizational Leadership & Strategy

• Lead development and execution of KCM’s strategic plan aligned with its mission, vision, and KCM Board of Directors (Board) priorities.
• Oversee daily operations across the food center, resale stores, crisis center, and social services center to ensure consistent, high-quality, respectful service delivery.
• Create and maintain organizational culture rooted in the KCM’s faith-based values, dignity, and trauma-informed practice.
• Serve as primary liaison to the Board; prepare materials, present monthly operational and financial reports, and implement board-approved policies.

Operations & Program Management

• Ensure efficient, safe, and compliant operation of all program sites.
• Establish, monitor, and refine standard operating procedures (SOPs) for client intake, inventory and donation handling, retail operations, crisis response, case management, and privacy/confidentiality.
• Set and track service delivery goals, performance metrics, and client outcome measures; use data to drive continuous improvement.
• Oversee facilities management, site security, transportation logistics, and IT systems necessary for operations.

Fiduciary, Financial & Cash Management

• Develop and manage the annual budget in partnership with senior staff and the Board; monitor budget vs. actuals and report variances.
• Ensure accurate financial controls, reconciliations, and segregation of duties especially for high cash environments like resale stores and donations.
• Oversee cash handling policies, daily deposits, point-of-sale controls, and audit readiness for retail operations. Work closely with finance and accounting staff to produce monthly financial statements, cash flow forecasts, and year-end audit materials.
• Approve expenditures consistent with Board policies and ensure compliance with grant restrictions and donor intent.

Grant Compliance & Administration

• Oversee full grant lifecycle: identification, proposal development, submission, award negotiation, implementation, monitoring, reporting, and closeout.
• Ensure all grants (federal, state, local, foundation, and faith-based funders) comply with award terms, budget restrictions, procurement rules, and reporting timelines.
• Implement and maintain grant management systems and documentation practices to track deliverables, performance metrics, expenditures, and match/in-kind requirements.
• Coordinate with program and finance staff to establish grant budgets, allocate costs correctly, and maintain appropriate supporting documentation for eligible expenses.
• Prepare and submit timely, accurate interim and final grant reports, progress narratives, and financial reports; respond to funder audits and site visits.
• Train staff on grant compliance requirements, allowable vs. unallowable costs, recordkeeping, and retention policies.
• Maintain awareness of changing grant regulations and ensure organizational policies and procedures are updated accordingly.

Fundraising & Revenue Diversification

• Lead fundraising strategy and execution, including individual giving, major gifts, corporate sponsorships, foundation grants, faith community engagement, special events, and planned giving.
• Build and maintain relationships with donors, faith leaders, corporate partners, foundations, and community stakeholders.
• Oversee earned revenue streams (resale store sales, social enterprise activities) and identify opportunities to grow sustainable income.
• Ensure accurate stewardship and reporting to funders and donors; coordinate grant applications and compliance.

Human Resources & Volunteer Management

• Recruit, develop, and retain a skilled staff team across programs and retail operations; set clear performance expectations and conduct evaluations.
• Oversee volunteer programs: recruitment, training, scheduling, background checks where required, and volunteer recognition.
• Ensure compliance with employment law, background screening requirements for staff/volunteers working with vulnerable populations, and safety protocols.
• Promote staff wellbeing and provide leadership in conflict resolution and organizational change.

Risk Management, Compliance & Quality Assurance

• Ensure compliance with all applicable federal, state, and local regulations, licensing requirements, and funder terms.
• Maintain policies for confidentiality, mandated reporting, client rights, and crisis intervention.
• Implement risk management practices (insurance, incident reporting, background checks, emergency preparedness).
• Oversee quality assurance, client feedback mechanisms, and grievance processes.

Community Relations & Advocacy

• Represent the organization publicly; cultivate strong relationships with faith communities, municipal leaders, economic development organizations, service providers, and media.
• Function as the organization’s primary spokesperson and advocate for client populations, including in coalition work and policy/advocacy efforts relevant to hunger, housing, domestic violence, and poverty.
• Coordinate collaborative referrals and partnerships to maximize client access to the services needed.

Operational Leadership and Board Coordination & Governance

• Function as the sole accountable party for the successful execution of all KCM operations, including finance, programs, human resources, and administration; may delegate tasks to staff who will be responsible, but remains the single point of answerability to the Board for all operational outcomes.
• Consult with the Board on all major financial shifts, policy changes, or high-stakes operational issues. This requires proactive, two-way communication to solicit Board expertise and alignment prior to final decision-making.
• Inform the Board on routine operational progress and the achievement of key performance indicators (KPIs) to ensure the Board maintains a high-level governance “line of sight” without becoming entangled in day-to-day management.
• Operate within specific delegated authorities (e.g., budget variances, contract approvals) defined in the KCM RACI. Any issue exceeding these established thresholds mandates an immediate shift in the Board’s role from informed to consulted or accountable as per the KCM RACI matrix.
• Maintain a “bright line” between Board governance (strategy and oversight) and management execution (tactical operations), utilizing the KCM RACI framework to resolve any role confusion and prevent micromanagement.
• Support KCM Board of Directors recruitment, orientation, and development; collaborate on governance policies and all Board committees.

Qualifications

Required Qualifications

• Bachelor’s degree in nonprofit management, social services, business administration, public administration, or related field (Master’s preferred).
• Minimum 57 years senior leadership experience in a nonprofit environment with multisite operations, or equivalent experience.
• Demonstrated success managing programs serving vulnerable populations (food assistance, crisis services, social services).
• Strong financial acumen: budgeting, cash management, financial controls, and experience working with auditors.
• Proven fundraising track record across diversified revenue streams (individuals, grants, corporate).
• Demonstrated experience with grant administration and compliance, including federal/state grant rules and funder reporting.
• Experience in leading retail or social enterprise operations strongly preferred.
• Excellent interpersonal, public speaking, and relationship-building skills with donors, faith leaders, government, and community agencies.
• Deeply aligned with KCM’s Christian mission and values, demonstrating the spiritual maturity to provide faith-based leadership while fostering an inclusive, dignity-rooted culture for staff, volunteers, and the diverse community we serve.
• Experience supervising staff and large volunteer corps.
• Familiarity with regulatory requirements for crisis services and mandated reporting where applicable.

Preferred Qualifications

• Master’s degree in related field.
• Prior experience working within faith communities or faith-based social service organizations.
• Bilingual abilities relevant to the Katy Tri-County Service Area.
• Experience implementing trauma-informed care and culturally responsive services.

Core Competencies & Attributes

• Strategic thinker with strong operational execution skills.
• High integrity, transparency, and commitment to stewardship.
• Calm under pressure and decisive in crisis situations.
• Data-informed decision maker and problem solver.
• Collaborative leader who empowers staff and volunteers.
• Passion for serving individuals and families in need.

Equal Opportunity

KCM is an equal opportunity employer and encourages applicants of all backgrounds and faiths who are committed to its mission to apply.

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