Regional Property Manager (Indianapolis, IN or Raleigh, NC)
Buckingham Companies, Indianapolis, IN, United States
The Regional Property Manager is responsible for overseeing a portfolio of properties of approximately 2000 units in multiple locations. The Regional Property Manager will oversee Property Managers, Senior Property Managers and Multi‑Site Property Managers within their portfolio. The Regional Property Manager will ensure that each property meets or exceeds its financial performance targets and ownership objectives.
Training/Education
College degree in finance, property management, business, real estate or other applicable degree preferred
CPM or CAPS designation a plus
Valid Driver’s License and reliable transportation a must
Travel will be required
Experience/Skills
Minimum of seven years of progressive property management experience managing a portfolio of at least 1500 units in multiple markets preferred
Minimum of five years of successful supervisory experience including managing a large team, senior or multi‑site managers
Successful background in hiring, coaching, and developing employees
Strong background in managing diverse types of multi‑family communities including new construction, conventional, student housing, LIHTC and HUD projects preferred
Focus on marketing, lease‑ups, rehab and repositioning assets
Experienced in financial reporting, budget planning, expense monitoring and profit and loss responsibility of properties
Excellent computer skills, with emphasis on Microsoft Office; Yardi, P2P and LRO
Special Requirements
Demonstrates a passion for winning
High‑energy, enthusiastic
High learning agility
Coachable
Provides and solicits feedback
Embraces change
Values and promotes teamwork
Customer‑centric; puts customer needs first
Exceptional analytical and problem‑solving skills
Strong interpersonal skills
Highly developed verbal and written communication skills
Close attention to detail, strong organizational skills, and ability to prioritize and multi‑task
Ability to manage multiple assignments with changing priorities
High degree of accountability, sense of urgency, flexibility, and adaptability
High degree of professionalism and integrity
Monitors expense controls and implements initiatives to achieve a 45% Operating Expense Ratio
Implements annual budget process
Monitors rent collection efforts, including accounts receivable, bad debt, evictions, and the timely approval of write‑offs to achieve
Increases property CNOI annually to meet or exceed property budgets
Conducts monthly financial reviews with on‑site Property Managers, Senior Property Managers, Multi‑Site Property Managers, and addresses variances
Partners with the RVP to establish and implement a monthly forecasting process for each asset
Makes recommendations to the RVP and Asset Manager for capital improvement projects within budget parameters
Conducts a minimum of 12 monthly site visits per property annually, completing quarterly site checklists 4 times annually, with more frequent visits to troubled assets implementing plans to address issues
Holds properties accountable for company standards on curb appeal and asset preservation, and reviews with site staff during visits
Ensures marketing initiatives and advertising / leasing plans are developed and executed
Oversees the appropriate utilization of Reserve for Replacement and/or Residual Receipts for funding capital improvements and/or operating deficits
Identifies and makes recommendations to RVP and Asset Manager on ancillary income sources to increase property revenues
Creates and implements action plans for under‑performing assets
Works with Compliance as the liaison with regulatory agencies and executes on follow‑up (i.e., IHFA, HUD, etc.)
Communicates with outside owners, investors, and/or delegates as appropriate
Ensures accuracy of and delivers monthly executive summary and variance reports
Ensures that owner reporting packages are accurate and delivered to clients in a timely fashion
Documents and archives all communications with owners/clients
Serves as a team member in the various processes of acquisitions, dispositions, fee‑managed and new construction, providing assistance and feedback on the marketability and management of assets
Participates in the completion of the due diligence process on third‑party management opportunities and potential acquisitions
Recruits, selects, trains, supervises, and counsels management staff in accordance with company policy and EEO guidelines
Performs employee appraisals and administers appropriate action
Develops site team members for future growth with the company
Holds teams accountable to ensure policies for property operations are adhered to
Makes recommendations to RVP and HR to establish goals and incentive compensation programs for all management staff and ensures they are implemented consistently
Conducts a minimum of quarterly staff meetings with management staff to address property performance, policy issues, and other corporate business
Manages employee relation issues with Human Resources
Ensures best pricing is achieved through bid process for all supplies and services, as well as cap ex managed by Property Management
Reviews EEO and EHO complaints with RVP, HR, and Legal Department
Works with in‑house legal counsel in managing property related litigation
Partners with support groups to effectively manage the portfolio, including Accounting, Marketing, IT, HR, Development, Construction, Compliance, and Operations
Develops, completes, and distributes all reports in a timely fashion as required
Achieves established KPI’s and company goals
Works with BCS to ensure proper assignment of cap ex projects to their department and timely execution of cap ex plans
Other duties as assigned by the VP.
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Training/Education
College degree in finance, property management, business, real estate or other applicable degree preferred
CPM or CAPS designation a plus
Valid Driver’s License and reliable transportation a must
Travel will be required
Experience/Skills
Minimum of seven years of progressive property management experience managing a portfolio of at least 1500 units in multiple markets preferred
Minimum of five years of successful supervisory experience including managing a large team, senior or multi‑site managers
Successful background in hiring, coaching, and developing employees
Strong background in managing diverse types of multi‑family communities including new construction, conventional, student housing, LIHTC and HUD projects preferred
Focus on marketing, lease‑ups, rehab and repositioning assets
Experienced in financial reporting, budget planning, expense monitoring and profit and loss responsibility of properties
Excellent computer skills, with emphasis on Microsoft Office; Yardi, P2P and LRO
Special Requirements
Demonstrates a passion for winning
High‑energy, enthusiastic
High learning agility
Coachable
Provides and solicits feedback
Embraces change
Values and promotes teamwork
Customer‑centric; puts customer needs first
Exceptional analytical and problem‑solving skills
Strong interpersonal skills
Highly developed verbal and written communication skills
Close attention to detail, strong organizational skills, and ability to prioritize and multi‑task
Ability to manage multiple assignments with changing priorities
High degree of accountability, sense of urgency, flexibility, and adaptability
High degree of professionalism and integrity
Monitors expense controls and implements initiatives to achieve a 45% Operating Expense Ratio
Implements annual budget process
Monitors rent collection efforts, including accounts receivable, bad debt, evictions, and the timely approval of write‑offs to achieve
Increases property CNOI annually to meet or exceed property budgets
Conducts monthly financial reviews with on‑site Property Managers, Senior Property Managers, Multi‑Site Property Managers, and addresses variances
Partners with the RVP to establish and implement a monthly forecasting process for each asset
Makes recommendations to the RVP and Asset Manager for capital improvement projects within budget parameters
Conducts a minimum of 12 monthly site visits per property annually, completing quarterly site checklists 4 times annually, with more frequent visits to troubled assets implementing plans to address issues
Holds properties accountable for company standards on curb appeal and asset preservation, and reviews with site staff during visits
Ensures marketing initiatives and advertising / leasing plans are developed and executed
Oversees the appropriate utilization of Reserve for Replacement and/or Residual Receipts for funding capital improvements and/or operating deficits
Identifies and makes recommendations to RVP and Asset Manager on ancillary income sources to increase property revenues
Creates and implements action plans for under‑performing assets
Works with Compliance as the liaison with regulatory agencies and executes on follow‑up (i.e., IHFA, HUD, etc.)
Communicates with outside owners, investors, and/or delegates as appropriate
Ensures accuracy of and delivers monthly executive summary and variance reports
Ensures that owner reporting packages are accurate and delivered to clients in a timely fashion
Documents and archives all communications with owners/clients
Serves as a team member in the various processes of acquisitions, dispositions, fee‑managed and new construction, providing assistance and feedback on the marketability and management of assets
Participates in the completion of the due diligence process on third‑party management opportunities and potential acquisitions
Recruits, selects, trains, supervises, and counsels management staff in accordance with company policy and EEO guidelines
Performs employee appraisals and administers appropriate action
Develops site team members for future growth with the company
Holds teams accountable to ensure policies for property operations are adhered to
Makes recommendations to RVP and HR to establish goals and incentive compensation programs for all management staff and ensures they are implemented consistently
Conducts a minimum of quarterly staff meetings with management staff to address property performance, policy issues, and other corporate business
Manages employee relation issues with Human Resources
Ensures best pricing is achieved through bid process for all supplies and services, as well as cap ex managed by Property Management
Reviews EEO and EHO complaints with RVP, HR, and Legal Department
Works with in‑house legal counsel in managing property related litigation
Partners with support groups to effectively manage the portfolio, including Accounting, Marketing, IT, HR, Development, Construction, Compliance, and Operations
Develops, completes, and distributes all reports in a timely fashion as required
Achieves established KPI’s and company goals
Works with BCS to ensure proper assignment of cap ex projects to their department and timely execution of cap ex plans
Other duties as assigned by the VP.
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