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Product Specialist

Rexel USA, Indianapolis, IN, United States


Company Description Rexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. The company operates its electrical distribution business through eight Regions that go to market under various banners and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S.

Job Description We are looking for a Product Specialist to join our Parts Super Center team located in Indianapolis, IN!

Summary

The Product Specialist is responsible for assisting outside sales to grow sales and promote the company's products to potential customers. The role requires understanding the features and benefits of the products, providing product knowledge, and addressing customer inquiries. The Product Specialist’s goal is to build strong relationships with customers, identify their needs, and recommend the most suitable products to meet those needs.

What You’ll Do

Develop and demonstrate a deep understanding of the company's products, including their features, benefits, and competitive advantages. Stay updated on industry trends and market dynamics related to the products.

Proactively identify and pursue sales opportunities by reaching out to potential customers through various channels, including phone calls, emails, and in-person meetings.

Conduct product demonstrations and presentations to showcase the value proposition of the products.

Lead and support sales efforts with key targets, key customers, and key opportunities in the assigned product and/or area/region.

Build and maintain strong relationships with customers by providing exceptional service and support. Understand customer needs and recommend appropriate products to meet those needs. Address customer inquiries, concerns, and objections in a timely and professional manner.

Present proposals to all levels of leadership and technical audiences.

Develop and maintain strong relationships with key suppliers.

Participate in product meetings, seminars, and training schools to enhance and maintain personal and product knowledge.

Assist branches and customers with product, technical support, and training.

May analyze market potential, develop an annual business plan based on market conditions, and lead execution with local technical, sales, and management teams.

Perform other duties as assigned.

Qualifications What You’ll Need

4+ years of sales experience.

Electrical distribution industry or related experience required.

High School or GED - Required.

Knowledge, Skills & Abilities

Product and application knowledge required.

Knowledge of electrical safety standards (NFPA 70E, IEEE 1584).

Working knowledge of standard CAD electrical layout packages.

Ability to effectively communicate with outside sales staff, customers, and co-workers to satisfy job requirements.

Ability to prioritize and organize job tasks.

Ability to perform mathematical calculations required to accurately complete assigned tasks.

Ability and willingness to pitch in and help others and work in a team-based environment.

Ability to prioritize and manage multiple tasks and deadlines.

Excellent negotiation skills, interpersonal skills, and ability to drive decisions with influence.

Customer oriented and motivated with excellent communication, organization, and problem‑solving skills.

Intermediate/advanced computer skills, specifically with Excel, Outlook, and Word.

Physical Demands

Sit: Must be able to remain in a stationary position constantly – at least 51%.

Walk: Must be able to move about inside/outside office or work location frequently – 21% to 50%.

Use hands to finger, handle, or feel: Operates a computer and other office machinery constantly – at least 51%.

Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet occasionally – up to 20%.

Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment occasionally – up to 20%.

Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions constantly – at least 51%.

Weight And Force Demands

Up to 10 pounds – Occasionally – up to 20%.

Working Environment

Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold occasionally – up to 20%.

Travels to offsite locations occasionally – up to 20%.

Benefits

Medical, Dental, and Vision Insurance.

Life Insurance.

Short‑Term and Long‑Term Disability Insurance.

401(k) with Employer Match.

Paid vacation and sick time.

Paid company holidays plus flexible personal days per year.

Tuition Reimbursement.

Health & Wellness Programs.

Flexible Spending Accounts.

HSA Accounts.

Commuter Transit Benefits.

Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.

Employee Discount Programs.

Professional Training & Development Programs.

Career Advancement Opportunities – We like to promote from within.

Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.

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