Senior Process Associate - Digital Sales Specialist
Genpact, Richardson, TX, United States
Senior Process Associate – Digital Sales Specialist (HIG026348)
In this role you are responsible for delivering programs and processes that drive revenue growth in our advertiser segment. You will support scalable sales programs for a global social media platform across a diverse set of customers, focusing on driving revenue and product adoption.
Responsibilities
30% managing the book of business.
60% client pitching and engagement through virtual meetings.
10% supporting other business activities and participating in training sessions.
Drive engagement and revenue growth within the book of business by prioritizing top accounts, delivering tailored product recommendations, and executing effective budget discussions to achieve increases.
Utilize provided tools to research customer contact information and ensure successful connections are established through emails, SMS messages, and warm calls as needed. Outreach efforts include a thorough account scrub to tailor communication effectively.
Develop a comprehensive understanding of customers' ad campaigns to provide relevant consultative support and assist them in achieving the best possible ROI on their ad spend. Keep customers engaged by scheduling regular follow-up meetings and outreach calls regularly.
Represent the brand by delivering the highest level of sales and operational customer service, ensuring an exceptional customer experience.
Stay updated by learning new sales programs and ad products as they are introduced.
Minimum Qualifications
Own a sales and customer care mindset to assure the best client experience.
Strong knowledge of Ad Sales and the digital advertising ecosystem.
Strong interest in meeting with clients daily and taking virtual meetings to help them grow their businesses.
Experience in media sales. Agents should have prior experience in launching and optimizing digital media campaigns (e.g., Facebook, Google, Twitter).
Ability to manage multiple projects with strong attention to detail.
Ability to work well in a dynamic, fast‑changing environment.
Excellent presentation, written and verbal communication skills.
Creative problem solver.
A team player and collaborator.
Bachelor’s degree in business, communications, marketing, or another related area of study.
Preferred Qualifications & Skills
Evaluate metrics and optimize campaign performance using a data‑driven approach.
Demonstrated skill in educating others (e.g., advertisers, agencies).
Proven track record of reaching and exceeding sales goals.
Passion for social media/entertainment marketing and willingness to build something from the bottom up.
Location Richardson, TX – Dallas Metro area candidates only. Los Angeles, California based candidates are not eligible.
Compensation The approximate annual base compensation range for this position is $20.00–$21.00 per hour. The actual offer will be determined by a number of factors including experience, skills, location, and internal equity.
Equal Opportunity Statement Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion, or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability, or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Genpact does not charge fees to process job applications; applicants are not required to pay to participate in our hiring process.
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In this role you are responsible for delivering programs and processes that drive revenue growth in our advertiser segment. You will support scalable sales programs for a global social media platform across a diverse set of customers, focusing on driving revenue and product adoption.
Responsibilities
30% managing the book of business.
60% client pitching and engagement through virtual meetings.
10% supporting other business activities and participating in training sessions.
Drive engagement and revenue growth within the book of business by prioritizing top accounts, delivering tailored product recommendations, and executing effective budget discussions to achieve increases.
Utilize provided tools to research customer contact information and ensure successful connections are established through emails, SMS messages, and warm calls as needed. Outreach efforts include a thorough account scrub to tailor communication effectively.
Develop a comprehensive understanding of customers' ad campaigns to provide relevant consultative support and assist them in achieving the best possible ROI on their ad spend. Keep customers engaged by scheduling regular follow-up meetings and outreach calls regularly.
Represent the brand by delivering the highest level of sales and operational customer service, ensuring an exceptional customer experience.
Stay updated by learning new sales programs and ad products as they are introduced.
Minimum Qualifications
Own a sales and customer care mindset to assure the best client experience.
Strong knowledge of Ad Sales and the digital advertising ecosystem.
Strong interest in meeting with clients daily and taking virtual meetings to help them grow their businesses.
Experience in media sales. Agents should have prior experience in launching and optimizing digital media campaigns (e.g., Facebook, Google, Twitter).
Ability to manage multiple projects with strong attention to detail.
Ability to work well in a dynamic, fast‑changing environment.
Excellent presentation, written and verbal communication skills.
Creative problem solver.
A team player and collaborator.
Bachelor’s degree in business, communications, marketing, or another related area of study.
Preferred Qualifications & Skills
Evaluate metrics and optimize campaign performance using a data‑driven approach.
Demonstrated skill in educating others (e.g., advertisers, agencies).
Proven track record of reaching and exceeding sales goals.
Passion for social media/entertainment marketing and willingness to build something from the bottom up.
Location Richardson, TX – Dallas Metro area candidates only. Los Angeles, California based candidates are not eligible.
Compensation The approximate annual base compensation range for this position is $20.00–$21.00 per hour. The actual offer will be determined by a number of factors including experience, skills, location, and internal equity.
Equal Opportunity Statement Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion, or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability, or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Genpact does not charge fees to process job applications; applicants are not required to pay to participate in our hiring process.
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