Senior Experience Owner: Reimagining Servicing Journeys

A leading financial institution is seeking an Experience Owner to transform customer servicing journeys through innovative digital strategies. This role requires a candidate with 7+ years in product development and a strong grasp of Agile methodologies. Responsibilities include owning the vision and outcomes of servicing journeys, leveraging AI and automation to enhance customer interactions. Ideal candidates will possess a Bachelors degree and a proven track record in improving customer experiences, with a hybrid work schedule of 40 hours per week.

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