Specialty Account Manager, Endocrinology (Phoenix) - Rare Disease
BioSpace, Phoenix, AZ, United States
You’ve worked hard to become the professional you are today and are now ready to take the next step in your career. How will you put your skills, experience, and passion to work toward your goals? At Amgen, our shared mission to serve patients drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies, reaching over 10 million patients worldwide.
Specialty Account Manager – Rare Disease What You Will Do In this vital role you will represent TEPEZZA to physicians and health‑care professionals, establish product sales, and perform total territory account management. The Specialty Account Manager will provide account‑management support to accounts within a specific geography, act as the central account manager, drive product demand, and coordinate relevant field teams to address account needs.
Responsibilities
Develop a comprehensive and effective territory business plan aimed at achieving and exceeding annual sales goals established by sales and business unit leadership.
Promote TEPEZZA within approved labeling in a comprehensive, fair and ethical manner consistent with industry specific and corporate legal and regulatory guidelines.
Address issues related to access, pull‑through, and reimbursement by coordinating with key stakeholders and matrix team members.
Develop strong customer relationships by better understanding the customers’ needs and goals and communicating those needs and goals to other team members.
Consistently meet or exceed corporate sales goals.
Communicate territory activity in an accurate and timely manner as directed by management.
Drive product demand among targets through education on disease state and product information.
Provide feedback to sales and business unit leadership, colleagues, and other internal departments about the changing environment and results.
Adhere to the Company’s compliance policies and guidelines as well as any other applicable guidelines, including but not limited to the PhRMA code.
Work closely with patient services and market access team members and understand their roles to achieve overall business goals.
Coordinate between accounts and relevant Amgen field teams to support the full range of account needs.
Educate healthcare professionals and office staff on site‑of‑care options.
Attend medical congresses and society meetings as needed.
Manage efforts within the assigned promotional and operational budget.
Maximize use of approved resources to achieve territory and account level goals.
Successfully complete all Company training classes.
Complete administrative duties accurately and in a timely fashion.
Function as a contributing member of a high‑performance team.
Perform such other tasks and responsibilities as requested by the Company.
What We Expect Of You Basic Qualifications (Account Manager Level 4) Bachelor’s Degree and 3 years of sales experience within pharmaceutical, biotech, or medical device industry or hospital sales experience.
OR
Associate degree and 6 years of sales experience within pharmaceutical, biotech, or medical device industry or hospital sales experience.
OR
High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech, or medical device industry or hospital sales experience.
Basic Qualifications (Specialty Account Manager Level 5) Doctorate degree & 2 years of collective account management experience, sales, and commercial experience.
OR
Master’s degree & 6 years of collective account management experience, sales, and commercial experience.
OR
Bachelor’s degree & 8 years of collective account management experience, sales, and commercial experience.
OR
Associate degree & 10 years of collective account management experience, sales, and commercial experience.
Preferred Qualifications
Demonstrated success in a role involving reimbursement navigation, site‑of‑care education, and/or patient access coordination.
Experience promoting a product that requires extensive coordination with office staff, infusion centers, and patient services teams.
Prior experience working in or with Rheumatology and Nephrology strongly preferred.
Familiarity with Tavneos – e.g., infused therapies, buy‑and‑bill products, products under medical benefit highly desired.
Experience engaging administrators – e.g., community practices, academic centers, IDNs, hospital systems.
Ability to collaborate effectively in a matrix environment, working cross‑functionally with Market Access, Patient Services, MSLs, Nurse Educators, TLLs, Field Reimbursement.
Strong knowledge of payer policies, reimbursement processes, and managed markets is a plus; experience negotiating access or navigating formulary pathways is preferred.
Proven ability to build strong customer relationships, educate on complex disease states, and adapt communication to diverse audiences.
Excellent interpersonal, written, and verbal communication skills; ability to communicate with both clinical and administrative stakeholders.
High degree of self‑motivation, initiative, and adaptability in fast‑paced or ambiguous environments.
Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) and virtual communication tools.
Willingness to travel approximately up to 80%, including occasional overnight or weekend travel as needed.
What You Can Expect Of Us In the U.S. (excluding Puerto Rico) the expected annual salary range for this role is: • Account Manager Level 4: $154,736 – $183,900 • Specialty Account Manager Level 5: $160,397 – $190,628 Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career‑development opportunities.
Comprehensive employee benefits package, including a retirement and savings plan with generous company contributions, group medical, dental, and vision coverage, life and disability insurance, and flexible spending accounts.
A discretionary annual bonus program, or for field sales representatives, a sales‑based incentive plan.
Stock‑based long‑term incentives.
Award‑winning time‑off plans and bi‑annual company‑wide shutdowns.
Flexible work models, including remote work arrangements, where possible.
Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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Specialty Account Manager – Rare Disease What You Will Do In this vital role you will represent TEPEZZA to physicians and health‑care professionals, establish product sales, and perform total territory account management. The Specialty Account Manager will provide account‑management support to accounts within a specific geography, act as the central account manager, drive product demand, and coordinate relevant field teams to address account needs.
Responsibilities
Develop a comprehensive and effective territory business plan aimed at achieving and exceeding annual sales goals established by sales and business unit leadership.
Promote TEPEZZA within approved labeling in a comprehensive, fair and ethical manner consistent with industry specific and corporate legal and regulatory guidelines.
Address issues related to access, pull‑through, and reimbursement by coordinating with key stakeholders and matrix team members.
Develop strong customer relationships by better understanding the customers’ needs and goals and communicating those needs and goals to other team members.
Consistently meet or exceed corporate sales goals.
Communicate territory activity in an accurate and timely manner as directed by management.
Drive product demand among targets through education on disease state and product information.
Provide feedback to sales and business unit leadership, colleagues, and other internal departments about the changing environment and results.
Adhere to the Company’s compliance policies and guidelines as well as any other applicable guidelines, including but not limited to the PhRMA code.
Work closely with patient services and market access team members and understand their roles to achieve overall business goals.
Coordinate between accounts and relevant Amgen field teams to support the full range of account needs.
Educate healthcare professionals and office staff on site‑of‑care options.
Attend medical congresses and society meetings as needed.
Manage efforts within the assigned promotional and operational budget.
Maximize use of approved resources to achieve territory and account level goals.
Successfully complete all Company training classes.
Complete administrative duties accurately and in a timely fashion.
Function as a contributing member of a high‑performance team.
Perform such other tasks and responsibilities as requested by the Company.
What We Expect Of You Basic Qualifications (Account Manager Level 4) Bachelor’s Degree and 3 years of sales experience within pharmaceutical, biotech, or medical device industry or hospital sales experience.
OR
Associate degree and 6 years of sales experience within pharmaceutical, biotech, or medical device industry or hospital sales experience.
OR
High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech, or medical device industry or hospital sales experience.
Basic Qualifications (Specialty Account Manager Level 5) Doctorate degree & 2 years of collective account management experience, sales, and commercial experience.
OR
Master’s degree & 6 years of collective account management experience, sales, and commercial experience.
OR
Bachelor’s degree & 8 years of collective account management experience, sales, and commercial experience.
OR
Associate degree & 10 years of collective account management experience, sales, and commercial experience.
Preferred Qualifications
Demonstrated success in a role involving reimbursement navigation, site‑of‑care education, and/or patient access coordination.
Experience promoting a product that requires extensive coordination with office staff, infusion centers, and patient services teams.
Prior experience working in or with Rheumatology and Nephrology strongly preferred.
Familiarity with Tavneos – e.g., infused therapies, buy‑and‑bill products, products under medical benefit highly desired.
Experience engaging administrators – e.g., community practices, academic centers, IDNs, hospital systems.
Ability to collaborate effectively in a matrix environment, working cross‑functionally with Market Access, Patient Services, MSLs, Nurse Educators, TLLs, Field Reimbursement.
Strong knowledge of payer policies, reimbursement processes, and managed markets is a plus; experience negotiating access or navigating formulary pathways is preferred.
Proven ability to build strong customer relationships, educate on complex disease states, and adapt communication to diverse audiences.
Excellent interpersonal, written, and verbal communication skills; ability to communicate with both clinical and administrative stakeholders.
High degree of self‑motivation, initiative, and adaptability in fast‑paced or ambiguous environments.
Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) and virtual communication tools.
Willingness to travel approximately up to 80%, including occasional overnight or weekend travel as needed.
What You Can Expect Of Us In the U.S. (excluding Puerto Rico) the expected annual salary range for this role is: • Account Manager Level 4: $154,736 – $183,900 • Specialty Account Manager Level 5: $160,397 – $190,628 Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career‑development opportunities.
Comprehensive employee benefits package, including a retirement and savings plan with generous company contributions, group medical, dental, and vision coverage, life and disability insurance, and flexible spending accounts.
A discretionary annual bonus program, or for field sales representatives, a sales‑based incentive plan.
Stock‑based long‑term incentives.
Award‑winning time‑off plans and bi‑annual company‑wide shutdowns.
Flexible work models, including remote work arrangements, where possible.
Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
#J-18808-Ljbffr