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Regional Director of Customer Support & Growth

Darktrace, Utica, NY, United States


A leading cybersecurity company in New York is seeking an experienced Customer Support Leader to oversee regional operations and drive strategic initiatives. You will manage operational KPIs, foster team development, and collaborate cross-functionally to enhance customer experience. Candidates should have over 10 years of experience in customer support leadership within a high-growth B2B SaaS environment. The position includes a comprehensive benefits package, including 100% medical coverage and 401(k). #J-18808-Ljbffr